IT SysAdmin

TransCore (TRN), a subsidiary of ST Engineering, is seeking a full-time Systems Administrator to join our team in Harrisburg PA, Houston TX, or Miramar FL.

Job Summary: We are looking for a Systems Administrator to maintain, upgrade and manage our software, hardware, and networks. Resourcefulness is a necessary skill in this role. The candidate should be able to diagnose and resolve problems quickly and have the patience to communicate with a variety of interdisciplinary teams and users. The goal will be to ensure that our technology infrastructure runs smoothly and efficiently with the least amount of downtime.

Primary Focus Will Be On Installing and configuring software, hardware, and networks

Monitoring system performance and troubleshooting issues

Ensuring security and efficiency of IT infrastructure

Collaborating with team members about ongoing and future projects

Using AI to automate daily tasks and requests

Essential Duties will include the following, but not limited to: Manage network servers and technology tools

This is expected to be a hybrid position. Ability to work in the office 3 days per week

Maintain Microsoft AD and Group Policies

Setting up accounts and workstations

Monitor performance and maintain systems according to requirements

Troubleshoot issues and outages

Ensure security through access controls, backups, and firewalls Upgrade systems with new releases and models

Develop expertise to train staff in new technologies

Develop, maintain, and update internal technical documentation, manuals, and IT policies

Provide Level 2 desktop support

Assist third-party help desk with troubleshooting issues

Create step-by-step KB articles for the helpdesk

Make sure servers and workstations have our security and management tools installed

Work with vendors to upgrade or migrate applications

Review automated reports and the ability to act on them when needed

Requirements And Skills Proven experience as a Systems Administrator, Network Administrator, or similar role

Experience with databases, basic network troubleshooting (LAN,WAN,vWAN) and patch management

Knowledge of system security (e.g., intrusion detection/prevention systems) and data backup/recovery

Familiarity with Hyper-V, Azure, and PowerShell scripting

Familiarity with various operating systems and platforms

Resourcefulness and problem-solving aptitude

Excellent communication skills

Ability to follow the industry standard

Experience in Microsoft Office 365 office suite and tools

Proficient in troubleshooting Window 11 OS

Self-motivation, innovative thinking and the ability to work with a team

In depth knowledge of M365 administration including Entra ID and SharePoint Admin

Experience with Intune management and Conditional Access Policies (CAPs)

Familiarity with Privileged Access Management (PAM)

Education BS/BA in Information Technology, Computer Science, or a related discipline and 3-6 years of IT experience. An equivalent combination of education and experience may be considered.

Professional certification (e.g., Microsoft Certified Systems Administrator (MCSA)) is a plus

CompTIA Network + or Security +

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