Head of Operations & Business Management

Ecowaste Solutions is one of the fastest-growing companies in the waste management industry, delivering essential services that keep communities and businesses running. We take pride in the hands-on work our team does every day, and we're looking for people who share that same drive and commitment to excellence.
The Operations Manager is responsible for overseeing daily waste collection, transportation, disposal, and recycling operations. You'll be responsible for service delivery, regulatory compliance, employee safety, fleet performance, and customer satisfaction, all while managing operational costs and productivity. This role is a great fit for someone with strong leadership instincts who thrives on solving problems in a fast-moving, hands-on environment.
Responsibilities Manages daily residential, commercial, and industrial waste collection operations.
Supervises drivers, dispatchers, route supervisors, and other operational staff.
Develops and optimizes collection routes to improve efficiency and reduce costs.
Monitors fleet utilization, maintenance schedules, and equipment performance.
Ensures compliance with local, state, and federal environmental regulations.
Enforces company safety policies and conducts regular safety training.
Investigates accidents, incidents, and customer complaints, and implements corrective actions.
Manages operational budgets, labor costs, fuel usage, and disposal expenses.
Coordinates with landfill, transfer station, and recycling facility personnel.
Tracks and reports operational KPIs, including route completion rates, productivity, and customer service metrics.
Recruits, trains, and evaluates operational employees.
Collaborates with sales and customer service teams to support business growth and service quality.
Qualifications Bachelor's degree in Business Administration, Operations Management, Logistics, Environmental Services, or a related field preferred, but not required.
3-7 years of operations management experience, preferably in waste management, transportation, logistics, or fleet operations.
Strong knowledge of DOT regulations, OSHA requirements, and environmental compliance standards.
Experience managing large teams and vehicle fleets.
Proficiency with routing, dispatch, and fleet management software preferred.
Excellent leadership, communication, and problem-solving skills required.
Physical Requirements and Work Environment Combination of office and field work.
Regular visits to collection sites, transfer stations, recycling facilities, and landfills.
Extended periods of sitting, standing, and walking, along with driving between site locations.
Ability to respond to operational emergencies outside normal business hours when needed.
Pay and Benefits Weekly pay.
Multiple health plans available, including a tax-advantaged HSA option.
Dental and vision coverage.
Company-paid basic life insurance.
Retirement plan with a company match up to 5%.
Paid time off.
Access to employee discounts through LifeMart.
Ecowaste Solutions offers a competitive base salary, the opportunity to earn incentive pay, and a comprehensive employee benefits package.
Only applicants who meet minimum qualifications will be considered, and only individuals selected for an interview will be contacted.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.
This job description is not an exhaustive list of all duties, responsibilities, and requirements associated with this position. Duties, responsibilities, and requirements may change at any time with or without notice.

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