Head of Recruiting & HR

CRST is one of the nation's largest transportation and logistics companies, providing a wide range of transportation solutions across North America. This role supports our Specialized Solutions business unit, an operation that depends on skilled, reliable people to deliver for its customers. The HR Manager serves as the primary recruiting and HR partner for the business, helping connect talent strategy with day-to-day operations.

CRST is one of the nation's largest transportation and logistics companies, providing a wide range of transportation solutions across North America. This role supports our Specialized Solutions business unit, an operation that depends on skilled, reliable people to deliver for its customers. The HR Manager serves as the primary recruiting and HR partner for the business, helping connect talent strategy with day-to-day operations.

This is a great opportunity for someone who enjoys recruiting and wants to play a direct role in building the team behind a business. You'll lead recruiting efforts across the Specialized Solutions operation, partnering with leaders to identify workforce needs, build candidate pipelines, and hire the talent needed to support the business.

While most of your focus will be on recruiting, you'll also serve as the primary onsite HR resource for the Fort Wayne operation, helping leaders and employees navigate day-to-day HR matters and ensuring a positive employee experience. This is a hands-on individual contributor role that is highly visible, with the opportunity to influence hiring decisions, workforce planning, and how Specialized Solutions builds its team.

Comprehensive package including medical, dental, and vision coverage; prescription drug and telemedicine services; company-paid life and disability insurance; retirement savings with company match; paid time off, holidays, and parental leave; Lead full-cycle recruiting efforts from intake through offer and onboarding support

Partner with leaders on sourcing strategies, hiring plans, candidate selection, and workforce needs

Build talent pipelines to support current and future hiring needs

Serve as the primary onsite HR point of contact for employee and leader questions, concerns, and day-to-day HR support

Address employee concerns, support investigations, and guide leaders through performance, documentation, corrective action, and workplace issues

Interpret HR policies, identify potential risk, and elevate sensitive matters when appropriate

Partner with centralized HR teams on benefits, compensation, payroll, leave administration, accommodations, HR systems, and other specialized services

Review workforce trends and recommend practical actions to improve hiring, retention, and employee experience

Identify and implement improvements to recruiting, onboarding, communication, and HR service delivery processes

Open positions are filled with quality candidates in a timely manner

Leaders receive practical recruiting and HR support that helps them make effective people decisions

Employees and leaders know where to go for HR support and receive timely follow-up

Recruiting and HR processes create a positive experience while supporting business objectives

Demonstrated success independently managing full-cycle recruiting across multiple job types or business areas

Experience addressing employee concerns, supporting investigations, advising leaders, and applying HR policies

Ability to handle sensitive matters, evaluate risk, exercise sound judgment, and maintain confidentiality

Ability to build trust and communicate effectively with candidates, employees, leaders, and HR partners

High school diploma or equivalent

Bachelor's degree in Human Resources, Business Administration, Organizational Leadership, or a related field

Experience supporting recruiting, employee relations, and general HR activities in a blended role

Experience serving as an onsite HR resource for a location, operation, or business group

Experience using applicant tracking systems, HR information systems, recruiting platforms, and Microsoft Office toolsSHRM-CP, PHR, or another relevant HR certification

Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities

The Company prohibits unlawful discrimination against any applicant or employee based on race (including hair texture and protective hairstyles), color, religion, creed, religious practices, sex (including pregnancy, childbirth, breastfeeding, reproductive health decision-making, sexual orientation, gender identity, gender expression, and related conditions), national origin, ancestry, age, disability, genetic information, military status, veteran status, marital status, or any other status protected by applicable federal, state, or local law.
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