Head of Market Management

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role‑specific responsibilities and business needs.

This job is responsible for supporting the execution of substantive money laundering, economic sanctions, and fraud compliance and operational risk practices. Key responsibilities include assisting Global Financial Crimes (GFC) executives and managers in identifying, escalating, and mitigating compliance and operational risks in alignment with the Compliance and Operational Risk Management (CORM) Program, the Financial Crimes and Global Compliance Enterprise Policy and Global Standard, and the Enterprise Fraud Risk Management Standards.

This individual contributor role supports oversight of the Company’s Global Financial Crimes Program for Global Wealth Management, Global Markets, Wealth Management Operations, and Global Markets Operations (collectively, the Front Line Units) in compliance with applicable Bank Secrecy Act/Anti‑Money Laundering (BSA/AML) laws, rules, and regulations.

The role requires strong risk management discipline, data management and analysis competency, experience with operational risk processes and ability to identify and assess inherent financial crimes risk and controls. Lead discussions with FLUs, Control Functions (CFs), Global Compliance and Operational Risk (GCOR), and Global Financial Crimes (GFC) partners to assess business processes, internal controls, client behavior, transaction activity, regulatory developments, and emerging financial crimes risks.

Review FLU- and CF policies and standards to ensure regulatory requirements and operational risks are appropriately addressed.

Contribute to the development and execution of the GFC Coverage Plan, including the identification of key risks and coverage priorities.

Produce and oversee financial crimes risk reporting for GCOR and FLU leadership.

Monitor financial crimes regulatory developments with a focus on broker‑dealer activities, and advise senior leaders on emerging requirements and risks.

Design and execute monitoring, testing, risk assessments, and reviews to identify control weaknesses and emerging financial crimes risks.

Perform independent review and challenge of the Single Process Inventory (SPI) and monitor the resolution of identified challenges and issues.

Partner with Audit and Regulators by responding to inquiries, and participating in examinations and regulatory reviews.

Participate in industry forums and monitor regulatory expectations, emerging legislation, litigation, and external risk trends to identify and mitigate developing risks.

Identify, escape, challenge, and monitor the remediation of financial crimes compliance and operational risks through appropriate governance routines and management‑and board‑level committees.

Aggregate and analyze financial crimes risk themes, control enhancements, and issue remediation efforts to support continuous improvement of the control environment.

Minimum of seven years of relevant experience in the financial services industry, preferably with broker dealer experience

5+ years of experience in anti-money laundering (AML), compliance, audit, risk management, or process/ controls-related functions

Experience with data acquisition and analytics at Bank of America

Understanding of Global Wealth Management and/or Global Markets operations, including operational processes and transaction flows.

Self‑motivated with the ability to manage competing priorities independently.

Bachelor’s Degree in related field

Experience within the financial services industry and/or a related government entity.

Strong communication, project management, and stakeholder management skills.

Proficiency in Microsoft Office products, including advanced Excel skills.

Monitoring, Surveillance, and Testing

Regulatory Compliance

Risk Management

Coaching

Issue Management

Policies, Procedures, and Guidelines Management

Strategy Planning and Development

Risk Identification & Assessment

Issues Management & Resolution

Global Wealth Management and Global Markets Products, Services & Acumen

Financial Crimes Risk Programs

Customer Due Diligence

Regulatory Knowledge

High‑Risk Activities & Typologies

Financial Crimes Compliance Risk Principles

Shift:
1st shift (United States of America)

Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; We provide industry‑leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

#