Customer Service Bagger Part Time

Position Type Part-Time

Company Overview We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.

At Festival, people are at the top of our list. Job Summary Join our Festival Foods team as a Bagger!

Job Title: Bagger (Part Time)

Reports To: Guest Service Department Manager

We are seeking Baggers to join our team and provide outstanding service to our customers (which we refer to as guests). As a key part of our retail and grocery store team experience, you'll ensure every shopper leaves ready to “boomerang” back again.

Providing excellent guest service is at the heart of what we do. Whether it’s a friendly greeting, answering questions or addressing guest concerns, you’ll handle each interaction with professionalism and care. Your willingness to help guests with what they need will make a positive impact every day.

Job Description What You’ll Do: As a Bagger at Festival Foods, you will be at the forefront of our customer service efforts, ensuring each guest has a pleasant and efficient shopping experience. Customer Service Excellence: Efficient Bagging: Bag groceries according to our procedures, ensuring product integrity and customer satisfaction.

Maintain Checkout Area: Keep the checkout area clean and stocked with necessary supplies.

Share customer requests and feedback to leadership team.

Parcel Pickup: Provide prompt and courteous parcel pick‑up service.

Support Team Goals: Help maintain standards and meet quality expectations by 10 am and 5 pm daily.

Teamwork: Perform other duties as needed to support the team.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To excel in the Bagger role at Festival Foods, you should have:

Guest Focus: Ability to create a welcoming environment and provide superior service.

Attention to Detail: Efficiently bag items while maintaining the quality of products.

Team Player: Communicate effectively with associates and customers.

Skills: Ability to read, count, and write accurately, and operate necessary equipment.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

walk in the store; Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate equipment.

Ability to work varied hours/days, including nights, weekends, and holidays, as needed in all weather conditions

WORK SCHEDULE The work schedule may include mornings, afternoons, evenings, weekends, and holidays within the individual’s availability.

Enjoy an industry‑leading 15% off your grocery purchases for you and your immediate household!

Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.

Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.

Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.

Offering a 401(k), we’re proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals.

At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates. Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.

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