Remote- Systems Engineering -

we’re a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Position : System Engineer - Dental Specialty. You will deliver high-quality technical solutions and support to dental practices nationwide. This hybrid role combines advanced system engineering, project delivery, dental technology expertise, and escalated support responsibilities. You’ll lead or participate in project planning, design, deployments, migrations, and infrastructure improvements, while serving as a subject matter expert for dental-specific technologies. You’ll work closely with Project Managers, Senior Engineers, and dental operations teams to deliver stable, secure, and efficient IT environments for our dental clients. Strong communication, the ability to pivot quickly, and a customer-first approach are essential.

Hybrid role: 80% onsite at McLean, VA HQ Office, 20% remote

Nationwide travel as necessary (typically once per quarter, depending on project load)

Project Deployment, Migrations & Infrastructure Engineering:

Deploy advanced technical solutions including new infrastructure builds, network modernization, system upgrades, cloud integrations, and practice expansions

Execute complex server migrations, cloud transitions (O365, Azure), and infrastructure redesigns with detailed planning and post-implementation documentation

Windows Servers (physical & virtual); Domain Controllers, Active Directory, Group Policy, DNS/DHCP; VMware ESXi, Hyper-V, and Azure Virtual Machines; File/print servers, application servers, and RDS/AVD environments

Install and configure multi-site networks including VLANs and subnetting; wireless networks; firewalls (Fortinet / WatchGuard preferred)

Support the creation and modification of Group Policies to enforce security, standardization, and compliance

Provide engineering-level troubleshooting for advanced applications, integrations, and server workloads

Dental Technology Engineering & Clinical Support:

Serve as a dental IT subject matter expert responsible for advanced support, deployment, and troubleshooting of clinical technologies across dental practices

Install, configure, and troubleshoot dental imaging hardware (intraoral sensors, intraoral cameras, intraoral scanners, CBCT/Pano/Ceph devices, vitals monitoring devices)

Troubleshoot complex dental imaging workflows including acquisition errors, TWAIN issues, sensor calibration, and multi-device interoperability

Deploy dental practice management systems and imaging platforms (Dentrix, Eaglesoft, OpenDental, Dexis, etc.)

Coordinate with dental vendors to resolve hardware failures, licensing issues, imaging software configuration, firmware updates, and clinical workflow escalations

Ensure environment compliance with HIPAA and dental-record security principles

Document infrastructure changes, project work, and configuration details with clarity and accuracy

Maintain environment documentation including network diagrams, asset inventories, runbooks, and SOPs

Provide detailed notes and time entries on all project and support tasks

Identify recurring issues or risks and escalate to management with recommendations for long-term resolution

Contribute to internal knowledge bases and provide training or guidance to colleagues

Maintain technical proficiency across Microsoft, network, cloud, virtualization, and security technologies

Stay current on the latest dental imaging hardware, vendor integrations, and clinical technology advancements

Pursue relevant certifications to strengthen expertise and delivery quality

Core Engineering Experience (3-7 years)

Advanced knowledge of Active Directory, DNS, DHCP, GPOs, Windows Server roles, and M365

Strong networking knowledge including routing, switching, VLANs, wireless, and firewall configuration

Experience with virtualization (VMware ESXi, Hyper-V, Azure)

Dental Experience (Required or Highly Preferred)

2-4 years supporting dental practices or clinical dental environments

Understanding of dental imaging workflows, PACS-style environments

Experience coordinating with dental vendors for escalations and support

Bonus Points For:

Microsoft Role-Based Certifications (AZ-104, AZ-305, MD-102, etc.)

CCNA/CCNP, VCP, ITIL

Dental software experience (Dentrix, Eaglesoft, OpenDental, Dexis, etc.)

Ability to bend, kneel, crawl, or climb during equipment installation

Medical, Dental and Vision coverage for employee and family

Short-Term and Long-Term Disability coverage (company provided)

Health Savings Account (HSA) Options / PPO Options

Employee Assistance Program

Education Reimbursement Program

Generous Employee Referral Program - cash bonus for successful referrals

The base pay range for this position is expected to be between $73,000 and $110,000 per year, plus an annual on-target bonus if applicable. The total compensation package includes medical benefits, 401(k) eligibility, and PTO. Workspace Requirements and Remote Work Policy

This includes following Ntiva’s IT User and Security Policies. Remote work away from a team member’s normal workspace must be requested and is subject to management review and Ntiva policies.

Application Deadline: Applications will be accepted until 1/27/26.