Head of Marketing Management
Visiting Angels of VA
Visiting Angels is one of the most highly rated home care operators in the US, providing the Activities of Daily Living for the elderly that wish to stay in the comfort of their own home.
intake/sales. This activity manages contact with potential clients from initial lead prospecting with the company
The second area of management and execution is in referral partner marketing. This portion of the position ensures the company is portrayed as a strategic partner to the community referral sources (Home Health, Hospice, Hospitals, GCM's, ALF, and ILFs).
The individual must be able to perform responsibilities with minimal supervision and must possess a high degree of initiative and the ability to organize and prioritize responsibilities.
Verbal – good communication skills, appropriate language and an understanding of basic medical terminology must be easily understood when speaking.
# Computer – must have good computer skills, be able to input data and use various software programs such as; Word, PowerPoint, Google, CRM and other programs that may be introduced to the company. Software training will be provided for proprietary software, but the position requires someone with the ability to learn the technology changes.
Ensure all prospects are called back immediately upon reception of a lead. Collect and maintain all client paperwork, and also enter all client information into the tracking software. Ensure that the pricing of a case is within the stated policies of the company. Complete all follow-up procedures as outlined in the company’s policies. Help the Staffing Coordinator confirm new client assignments, including the introduction of the client to the caregiver.
Consult with the Staffing Manager to ensure that the proper level of care is being delivered. Visits current clients in the hospital/rehab/nursing home to check up on them and maybe take them a gift.
When service has ended for a client, prepare discharge paperwork including a letter to the family with the caregiver evaluation survey. Attends weekly staff meetings and reports on hours serviced and conversion rates.
Distribute brochures and other marketing materials to hospitals, nursing homes, doctor’s offices, 55+ housing areas, etc. Help keep the company’s website up to date with additions of current news.
Benefits: The position includes a sales commission bonus in addition to salary range of 50-60K as well as healthcare options.
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