Car Host/Seasonal Work
Patriot Rail Company
SUMMARY OF POSITION This position represents Blue Ridge Scenic Railway as a tour guide and ensures that passengers receive a safe and pleasant journey by interfacing with passengers in a friendly and informed manner. This is a part-time/seasonal position with a variable work schedule. This position is employed by an affiliated company of Patriot Rail.
Our regular 4-hour, 26 mile round trip winds along the beautiful Toccoa River in vintage, climate-controlled or open-air rail cars.
Verify assigned car is prepared and ready.
Assist in loading and unloading of passengers.
Be knowledgeable about the train, individual cars and scenic highlights.
Respond to any customer inquiries with accurate up-to-date information.
Provide superior customer service.
Strong customer service skills with the ability to resolve customer conflicts, should they arise.
Flexibility to work nights, weekends and/or holidays when needed, particularly during the Fall peak season.
REQUIREMENTS Proven customer service experience.
May require a post-offer medical examination, including drug and physical capabilities test.
Strict disciplinary policy regarding inability to report to work within proper time frame, or failure to accept a call for work.
Safety is a personal responsibility. At Patriot, we value our relationships - with our customers, employees, shareholders, communities and other stakeholders. We know that safety, integrity, reliability, ethical behavior and exceptional customer service are critical to building and maintaining strong, mutually beneficial relationships. J-18808-Ljbffr Patriot Rail Company
Vacancy posted 2 days ago
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