Head of Operations & Business Management

Director of OperationsVenice, FLAre you ready to take the helm of an ambitious law firm's operations and drive growth beyond the ordinary?Do you have a knack for strategic thinking and financial insights that can steer a firm towards its highest potential?Can you navigate complex operational landscapes and transform them into efficient, scalable systems?Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform.To Apply: Submit your application by clicking the "Apply" button and applying on the Crisp Recruit page that opens.Ledbetter Cowan Law Group is a trusted institution serving Venice, FL, and surrounding areas with a commitment to building lifelong relationships. The firm specializes in Estate Planning, Probate & Trust Administration, and Business & Corporate Law, offering personalized solutions to clients' varied legal needs. Known for their comprehensive approach, Ledbetter Cowan ensures peace of mind through tailored estate planning and seamless real estate transactions.Under the leadership of Managing Partner Steven Ledbetter, the firm is focused on building scalable infrastructure, operational excellence, and a high-accountability culture to support its next phase of growth. The team's diverse expertise, combined with a client-first philosophy, positions Ledbetter Cowan as a prominent legal partner in Florida.The Director of Operations at Ledbetter Cowan Law Group is a pivotal role designed to transform and elevate the firm's operational landscape. As the firm scales towards ambitious growth targets, this strategic leader will oversee all facets of operations, injecting efficiency, financial oversight, and scalable operational solutions across the firm. By taking ownership of operational leadership, the Director will empower the partners to focus more on legal advocacy and strategic growth, thereby significantly impacting client satisfaction, team synergy, and overall firm performance.Build and implement advanced operational infrastructure to support projected growth and efficiency.Financial Oversight: Own budgeting, forecasting, financial reporting visibility, and oversight of bookkeeping/CPA partnerships, helping build a more mature and accountable financial infrastructure.KPI & Data Management: Implement comprehensive KPI tracking and accountability systems, ensuring data-driven insights propel growth.Modernize and optimize the technological stack to enhance firm operations and reporting capabilities.People Management: Oversee HR functions, mentor staff, and make firm-wide personnel and vendor decisions to align with strategic goals.What we're looking for:High-Level Operations Experience: Proven track record of independently leading operations in a professional services setting.Strong Financial Acumen: Expertise in budgeting, P&L management, and financial strategy essential for informed operational decisions.Executive-Level Judgment: Capable of thinking strategically, challenging assumptions thoughtfully, and bringing well-reasoned recommendations to firm leadership as a true strategic partner rather than functioning as a task executor.Experience in building infrastructure to nurture growth and operational scalability.Experience in professional service operations, including medical, property management, or legal environments.On-Site Engagement: Thrives in an in-office role where collaboration and direct engagement with colleagues are integral to success.Growth Trajectory: Join a firm in a significant growth phase, offering opportunities for personal development and scale.Community Impact: Work in a firm deeply committed to client satisfaction and community involvement, fostering relationships that matter.As a transformative force at Ledbetter Cowan Law Group, the Director of Operations will leave a tangible impact on the firm's trajectory. If you are a strategic leader ready to drive significant growth and innovation, we invite you to apply and become a crucial part of our firm's mission to provide unparalleled client service and legal excellence.