Head of Programme Management

Whippany, NJ (hybrid, minimum 3 days/week onsite)
Type: Contract, 12+ months

This is a high-visibility, enterprise-wide transformation with a target go-live of Q3 2027. It spans Supply Chain, Manufacturing, Retail, Product, Legal, Finance, and IT. Build the preliminary timeline that the steering committee is waiting for, then manage it through go-live.
Lead 7 working groups, present to the Project Committee, maintain the decision log, and drive biweekly decision sign-off.
Manage risks and escalations. Track risks and dependencies, and escalate decisions that working groups can't resolve.
Diamond supply: stone storage, reservation, and tariff impacts
Manufacturing: agile line setup and DDMRP planning
Retail: the in-store selling journey and Client Advisor tools
Product: styles, SKUs, master data, and pricing
Legal and compliance: returns policy and international shipping
Serve as the single point of contact for leadership and operating teams.

You've run or designed a personalization model, not only make-to-stock.

• A luxury or high-value product background. other luxury goods or high-value products with serialized components are also relevant.
• 10+ years leading cross-functional programs, largely in manufacturing, retail, or luxury.
• Supply chain and manufacturing knowledge, including pull-based planning and DDMRP, critical-inventory control, lead times and service levels, and international shipping of high-value goods.
• You can facilitate workshops, map business processes, and write requirements developers can build from.
• Systems fluency across ERP, warehouse, planning, and retail selling tools, and comfort working with IT on integrations.
• Retail rollout and change management across a store network, including training and phased launches

Blue Yonder / APS (planning)
IBM Sterling (order management)