Service Support Receptionist

Receptionist

We are developing therapeutics that target muscle and the central nervous system (CNS) to address the root cause of disease. At Dyne, we are on a mission to deliver functional improvement for individuals, families and communities.

The Receptionist serves as the primary front desk presence at the Dyne office and is responsible for creating a welcoming, professional experience for employees, visitors, and external partners. This highly visible role supports daily office operations, administrative activities, and company?wide events, while exercising sound judgment and discretion when handling sensitive or confidential information. The Receptionist thrives in a dynamic environment, adapts easily to changing priorities, and contributes as a flexible, service?This role is based onsite five days per week and requires periodic travel between Dyne office locations to support operational needs.

Front Desk & Visitor Experience

Manage the front desk and lobby area, welcoming and assisting employees, visitors, candidates, vendors, and board members

Answer, screen, and route incoming phone calls and general inquiries

Maintain a professional, organized reception area and ensure a positive first impression

Office Operations & Administrative Support

Support daily office operations, including receipt, sorting, and distribution of mail and packages (USPS, FedEx, UPS, courier services)

scan, copy, file, and distribute documents as needed

Provide general clerical and administrative support and assist with special projects as assigned

Facilities, Vendors & Supplies

Coordinate with building management, facilities teams, and external vendors (maintenance, cleaning, food and beverage)

Order, receive, stock, and organize office supplies, pantry items, and inventory for kitchens and copy areas

Support overall office cleanliness, maintenance, and day?to?day operational readiness

Assist with evacuation protocols and emergency drills in coordination with building management

Provide logistical support for internal meetings, external visitors, and company?wide events in partnership with cross?Assist with planning and execution of office events and employee engagement activities

Undergraduate degree preferred or equivalent relevant experience; High School Diploma or equivalent required

Minimum of 2 years of experience in a receptionist, administrative, or similar customer?Strong proficiency with Microsoft Office (Word, Excel, PowerPoint)

Ability to interact professionally with executive?level stakeholders and colleagues

Customer serviceoriented mindset with sound judgment and discretion

Ability to work onsite five days per week and travel between Dyne office locations as needed

Use of a personal vehicle required to support inter?office travel and operational needs

Dyne Therapeutics is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.