Part Time/Full Time Budtender

Sales Associate

C3 Industries is a multi-state, vertically integrated cannabis company headquartered in Ann Arbor, Michigan, operating the High Profile Cannabis Shop retail network alongside several product brands, including the award-winning Cloud Cover Cannabis, Galactic Cannabis, and Habitat Cannabis. Through its High Profile locations in Connecticut, Illinois, Michigan, Missouri, Massachusetts, Kentucky, and New Jersey, the company provides customers with access to high-quality cannabis products and exceptional retail experiences.

The Sales Associate is responsible for delivering world-class customer service while driving sales through personalized product recommendations and effective upselling techniques. This role involves guiding customers through the process of understanding, selecting, and purchasing cannabis products that align with their needs and preferences. By combining deep product knowledge with a proactive sales approach, the Sales Associate helps create a positive shopping experience that maximizes both customer satisfaction and store performance.

Provide the highest level of service to customers by making their experience the top priority.

Meet or exceed individual sales targets and conversion rate goals as defined by store leadership upon hire, using effective sales techniques and a deep understanding of customer needs to drive performance and contribute to overall store success.

Greet customers upon entry and perform initial check-in verification of required identification (ID).

Assist new customers with questions on state required forms; updating customer information in system as needed.

Ensure the waiting room is well maintained and the sales floor is properly stocked during downtime.

Educate customers on cannabis properties and selection of proper genetics according to their desired effect, ailments, or requests.

Fill online orders in a quick and efficient manner, keeping customer experience at the forefront.

Handle customer complaints in a professional manner; Maintain product, brand, and strain knowledge and keep up on current cannabis trends.

Accurately use and maintain point of sale (POS) system.

Comply with company cash handling policies and perform daily cash management responsibilities and compliance reporting.

Assist with intake of product, inventory counts, and additional audits on a regular basis.

Work closely with the management team to increase sales and foot traffic.

Support daily compliance with dispensary policies, including but not limited to the following: state/local regulation compliance, security protocols, access protocols, inventory tracking, dress codes, and work schedules.

1+ years' customer service experience.

• High school diploma or GED.
• Experience with POS systems and cash handling practices.
• Commitment to reaching Key Performance Indicators on a regular basis.
• Ability to work independently with little or no direct supervision.
• Knowledge of state and local regulations is preferred.
• Willingness to work nights, weekends, and some holidays.
• Our mission is to share our love of cannabis with the world. Medical, Dental, & Vision Insurance for full-time staff
• Life Insurance
• Short-term & Long-term Disability Insurance
• Company Paid Holidays
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the role. Ability to remain in a stationary position, move about the work area, and operate standard office, retail, or production equipment, as applicable to the position. Depending on the work location and position, employees may be exposed to varying temperatures, noise levels, equipment, facility environments, or retail settings. All compensation range estimates are generated by the third party job search engine websites;