Administrative Professional (part-time or full-time)

Position Overview

Onsite. This position is located at Surprise FlexCare Infusion Center, 14869 West Bell Road Suite 101 Surprise, AZ 85374.

Primary Responsibilities

Answers and re-routes incoming calls to the appropriate FlexCare staff members

Makes outgoing calls to patients and/or caregivers

Documents patient communications within our Electronic Medical Records

Handles all incoming and outgoing mail to ensure timely receipt or delivery to the intended recipient

Greets and checks in patients and visitors for their scheduled appointment time

Completes patient check‑out, payment processing, and patient scheduling

Receives shipments and direct vendors when deliveries are scheduled

Assists Clinic Manager in maintaining compliance with AZDHS and ACHC

Provides administrative support to the Clinic Manager

Monitors and maintains inventory for operational supplies and patient snack bar to ensure par level

Assists with maintaining a clean work environment for staff and patients that supports CDC recommendations

Assists patients with completing necessary forms and documentation

Serves as primary point of contact when leadership is out of office

Assists with tasks as directed by leadership

Required Qualifications

High School Diploma / GED OR equivalent work experience

Must be 18 years of age OR older

CPR or BLS certification (or ability to obtain CPR/BSL certification within 45 days of hire)

2+ years of experience in an Administrative or office role

Experience with computers and Windows PC applications, including the ability to learn new and complex computer system applications

Command of Microsoft Office Word and Microsoft Excel (navigate through Excel, open spreadsheets, basic formulas)

Ability to work onsite at Surprise FlexCare Infusion Center, 14869 West Bell Road Suite 101 Surprise, AZ 85374

Ability to work part‑time (32 hours / week) Tuesday – Friday with flexibility to work any of our 8‑hour shift schedules during normal business hours of 8:00 am – 4:30 pm

Preferred Qualifications

Customer service experience

Experience in a role where strong multi‑tasking abilities were required

Familiarity with medical terminology

Bilingual fluency in English and Spanish

Soft Skills

Ability to work independently

Critical thinking skills

Excellent written and verbal communication skills

Strong patient‑facing communication

Professionalism when handling patients

Openness to continuous learning and professional development

Benefits

Pay is based on several factors including local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer a comprehensive benefits package, incentive and recognition programs, equity stock purchase plan, and 401(k) contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far‑reaching choice of benefits and incentives. The hourly pay for this role will range from $18 to $32 per hour based on full‑time employment. We comply with all minimum wage laws as applicable.

Equal Employment Opportunity

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.

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