Head of Operations & Business Management
Ingersoll Rand Careers
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Precision Technologies
Business Unit : Fluid Transfer Technologies
Operations
Position Title : Director of Global Operations
We advance the quality of life by creating comfortable, sustainable and efficient environments. Our people and our family of brands at Ingersoll Rand® work together to enhance and increase industrial productivity and efficiency. We are a global business committed to a world of sustainable progress and enduring results. including individuals with disabilities and United States qualified protected veterans. The Director of Global Operations provides both strategic and hands ‑ on leadership across multiple Ingersoll Rand sites that manufacture diaphragm, piston, gear, centrifugal, and condensate pumps under the ARO, MP Pumps, Oberdorfer, Ingersoll Rand pumps, and Hartell brands. This role has primary operational responsibility for two key locations: the Mooresville Solution Center in North Carolina and the Ilkeston, UK manufacturing facility.
In addition to these primary sites, the Director of Global Operations also supports several other locations through indirect operational leadership, including the Charlotte Distribution and Logistics Center (DLC), the Tongeren, Belgium distribution center the Southern Pines, NC manufacturing facility, the Alsip, Il manufacturing center, and global sites in Chennai, India; In addition, the operations leader, will lead a business transformation team focused on ERP enhancements and lean disciplines.
The leader will sit on the Fluid Transfer Technologies leadership team and lead the business unit in strategic business case decisions. This role will allow the leader to drive large projects amounting to substantial impact on the P&L of the business unit. Moreover, this role will interact with many key leaders in other Ingersoll Rand business units as well as corporate level functions—giving the candidate many networking and exposure opportunities.
Develop and manage operations leadership team capable of carrying out needed operations strategies while improving employee relations and retention.
Oversee operations budget & work with Finance Controllers to ensure compliance with organizational expenditure requirements.
Set and achieve monthly SQDIP performance targets and use KPIs to evaluate performance.
Lead deployment of visual management, A3 problem solving, Standard Work, Kaizen, and 5S.
Harmonize operational systems across sites and support implementation of SAP and Oracle
Enhance the overall supply chain of the global business flow
Ensure compliance with regulations.
Interprets and administers company policies and/or union contract as they apply to department/area activities
Ensure operations support growth initiatives.
Excellent written and verbal communication skills as well as the ability to lead projects across multiple functional areas are essential
Ability to handle multiple critical projects concurrently and re-order priorities regularly as business needs fluctuate and change
Experience with quality standards such as ISO 9001
Excellent management / leadership aptitude
Bachelor’s Degree in Business, Engineering, Supply Chain, Operations or related field
- 7+ years of manufacturing or operations leadership experience
- Strong financial and business acumen
- ERP experience (Oracle 11i or SAP)
- Site leadership experience
- Familiarity with industrial equipment design, assembly, maintenance, production, or manufacturing type environment
Experience with project / program management
Work Environment/Travel
This role is on ‑ site at our Mooresville solution center with regular presence and periodic travel to other Ingersoll Rand manufacturing locations.
Travel up to 20%
We are committed to helping you reach your professional, personal and financial goals. We offer competitive compensation that aligns with our business strategies and comprehensive benefits to help you live your healthiest. We are committed to building an inclusive and diverse culture that engages as well as values the different backgrounds and experiences of our employee, which, in turn, spurs innovation, generates creative solutions and enhances our customer relations.
If you share our passion for inspiring progress—for bringing about bold shifts in how people, economies and societies operate—then you belong with Ingersoll Rand. NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency.
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