Head of Operations **URGENT**

Lead the operation. Keep customers moving.

Mansfield Service Partners is looking for an experienced Operations Supervisor in Odessa, TX to help lead our terminal's daily operations. In this role, you'll partner with the Terminal Manager to oversee drivers, dispatch, fleet operations, inventory, safety, and customer service while ensuring the terminal operates safely and efficiently.

This is a hands‑on leadership position for someone who thrives in a fast‑paced environment, enjoys solving problems, and isn't afraid to jump in wherever needed to keep the operation running smoothly.

Benefits Up to $3,000 each year to help cover your out-of-pocket healthcare costs

Comprehensive Medical, Dental & Vision Insurance, plus Company-Paid Disability, Life & AD&D Coverage

401(k) with Company Match up to 50% of the first 6% on each paycheck – Vested Immediately

Up to 208 hours of employer-paid time annually (120 hours + 8 paid holidays + 2 floating holidays + 1 volunteer day). Cell phone carrier discount program

Assist in developing a clear strategy to keep team members focused on high performance throughout the year.

Operate in a manner that is consistent with safe operations and complies with safety rules, promoting clean and safe working conditions.

Fill in for Terminal Manager when off or unavailable and handle all necessary routing, dispatching, document collection & entries that pertain to our daily operations, as well as fielding calls from drivers throughout your day as necessary.

Coordinate team member scheduling, staffing, and time/attendance approvals to ensure excellent customer service and response is achieved

Manage and coordinate daily fleet & driver related issues to ensure loads are delivered timely

Support maintenance activities of fleet and automotive equipment as needed with the regional Fleet Manager; Oversee DOT compliance and reporting as it relates to fleet & driver qualifications

Coordinate the safe delivery of company assets (fuel tanks/accessories) to our customers and all service-related repairs to these assets.

Schedule loading and unloading of trucks to ensure that all customer orders can be delivered as scheduled and that all finished goods are pulled from and put to inventory in an efficient & organized manner.

Facilitate safety and security programs and activities alongside our safety team to include training, observation, ride-a-longs, proper PPE adherence, proper documentation etc.

Maintain a compliant, organized, clean facility & grounds by completing daily checklist and performing tasks required or by identifying proper vendor to complete.

Assist with fleet maintenance to include inspections, PM’s, moves between yard and vendors, breakdown calls, parts pick up and other duties necessary to operate equipment fully. This includes all assets belonging to MSP.

Inventory Management Ensure proper receiving of products is performed using required and available tools.

Maintain proper inventory accuracy by audits and formal inventory counts.

Work with Terminal Manager & Inventory Control to identify, control & correct inventory discrepancies.

Responsible for proper stock rotation (FIFO) consolidation & organization.

Position Requirements Formal Education & Certification High school diploma or equivalent required

Bachelor’s degree in business management or operations a plus

Minimum Education, Experience and Certification Five (5) or more years of experience in a warehouse facility or similar work required

Valid Class A CDL with HazMat and Tanker endorsement (X) required

Driver management experience preferred

Beginner level proficiency with Excel and the Microsoft Suite required (Word, PPT, Outlook, Sharepoint)

Qualifications & Characteristics The ability to deal with and resolve employee and customer complaints effectively and efficiently

The ability to interact confidently with all levels of senior management

Ability to make quick, quality decisions

Additional Benefits and Perks Extra Protection – Optional accident, hospital care, critical illness, and legal

Employee Assistance Program (EAP) with free, confidential counseling

Financial wellness program to help you reach your financial goals

Annual tuition reimbursement

Annual scholarship opportunities

Marketplace Chaplains: 24/7 confidential emotional, personal & crisis support for employees and their families

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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