Student Ambassador - Student Hourly

Position Classification: Hourly / Non-Exempt

Yugo is a global leader in student housing dedicated to creating exceptional living experiences for students around the world. With a presence spanning more than 14 countries and 120 cities, Yugo combines innovation, community, and purpose to redefine student living. Yugo operates nearly 40,000 beds across 88 properties in 28 states, delivering vibrant communities designed to support student success both personally and professionally. Guided by its Live Your Best Life philosophy, Yugo fosters sustainability, personal growth, and career development while building an inclusive, collaborative, and forward-thinking culture for residents and team members alike.

As the Student Ambassador, you will be a key player in our apartment community, reporting to the General Manager. You will handle all aspects of leasing and marketing while ensuring positive resident relations. Your role includes managing apartment rentals, overseeing move-ins and lease renewals, generating and handling leads, qualifying prospects, preparing lease documentation, and completing move-in procedures according to company policies.

Complete applications, secure deposits, and process lease paperwork for move-ins and move-outs.

Handle phone calls and in-person inquiries, maintaining guest cards and following up with prospects.

Prepare and submit applications for approval, ensure readiness of apartments for move-in, and orient new residents.

Update reports, monitor market conditions, and provide insights for community improvements.

Manage service requests, plan resident functions, and maintain accurate commission records.

Participate in outreach marketing, maintain community appearance, and enforce policies and procedures.

Ensure compliance with Fair Housing laws and company policies, and contribute to a positive team environment.

Ensure the office and model apartments are clean and open on schedule, communicate policy changes, and support the community team.

Maintain flexibility with work schedule, including evenings and weekends, and perform additional tasks as needed.

Relative experience in an administrative role

Great customer service and communication skills, being able to effectively engage with people at all levels (orally and in writing)

Intermediate skills in using MS Office and online systems / databases.

Resilience and adaptability, as well as a great cultural diversity awareness.

As part of the Yugo team, you are eligible for a competitive salary, bonus eligibility, comprehensive benefits and more! Competitive hourly pay

~ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, disability, protected veteran status, or any other status protected by applicable law.