Client Service Rep - Part Time

PlainsCapital Bank is looking for a Premier Services Representative to provide full service, on-demand, concierge banking on a 24 hour basis to PlainsCapital Bank's elite clientele. Provide support to Lending Officers by assisting their clients with tasks such as account management, wire transfers, foreign currency, debit card resolutions, notarizing documents, cash delivery and pick-up, etc. With the acquisition of Plains National Bank, a Lubbock financial institution with one branch and approximately $198.8 million in assets, they began growing the bank one relationship at a time.Over 30 years later, PlainsCapital Bank has held fast to its tried-and-true relationship-based culture and its commitment to financial strength and stability. PlainsCapital Bank ranks sixth among the largest banks headquartered in Texas by deposits and has a statewide presence with approximately 55 locations in markets such as Austin, the Coastal Bend, Dallas, Fort Worth, Houston, Lubbock, the Rio Grande Valley, and San Antonio. They bring both financial and industry expertise along with vast local market knowledge to each client relationship.PlainsCapital Bank conducts both commercial and consumer banking, providing a full suite of commercial banking products and services to fit any business model and convenient services, personal attention, and account features to help simplify managing personal finances.PlainsCapital Bank continues to remain strong and stable, delivering highly personalized service and a single point of contact to help customers reach their financial goals.To learn more, please visit us online at plainscapital.Bachelor’s Degree in business related discipline or equivalent work experience in a customer facing role with strong customer service and business development required.Professional experience in banking or related through internships, part-time or full-time work, and/or extracurricular activities preferred.Excellent verbal, written, and interpersonal communication skills with a customer service mindset.Excellent PC skills, including word processing and spreadsheets via Microsoft Office products as well as custom applications and systems.Coordinates with Lending Officers to contact potential clients by telephone, mail or in person to offer personal and business related products and services.obtains and analyzes background information on potential customers.Works with the Premier Services team on development of special projects and the marketing plan to facilitate growth, including the cross selling of other products and services.Maintains professional and pleasant in-person, telephone, and electronic contact with clients, potential clients, and all levels of management in the bank and as well as outside executives.Provides 24-hour concierge services to the bank’s elite customers by responding to requests regarding bank products and services. These requests are made in person, via the telephone or by e-mail. Cash delivery and deposit pick-upCross sell products and services for PCB, PrimeLending and First SouthwestPlace orders for foreign currency and travelers checksInternet and mobile banking support, including Bill Payment conversionNew Account requestsDebit card replacement and limit adjustmentsAccept and process wire transfersProvide Notary serviceFraud AssistanceMaintains high knowledge of personal/commercial account and loan related issues, regulations and technological development to ensure portfolios are successful.