Receptionist-High School

Campus Office Receptionist

Under direct supervision provide reception and clerical assistance for the efficient operation of the campus office.

Education/Certification:

High school diploma or GED

Special Knowledge/Skills:

Understanding of and commitment to customer care principles

Proficient keyboarding skills

Effective organization, communication, and interpersonal skills

Ability to understand and follow detailed written instructions

Ability to operate multi-line phone system

Experience:

One year clerical experience in office setting

Major Responsibilities and Duties:

Reception and Phones:

1. Receive and direct incoming calls, take reliable messages, and route to appropriate staff.
2. Greet and direct campus visitors. Maintain visitor log and issue visitor passes.
3. Assist parents in checking students in and out of school.
4. Prepare and distribute student identification cards, bus passes, and parking stickers.
5. Assist with the receipt and distribution of student materials, including homework requests.
6. Receive, sort, and distribute mail, messages, documents, and other deliveries.

Other:

1. Provide clerical assistance as needed, including assisting with the scheduling of appointments.
2. Compile, maintain, and file all reports, records, and other documents as required.
3. Maintain confidentiality.
4. Follow district safety protocols and emergency procedures.

Supervisory Responsibilities:

None.

Mental Demands/Physical Demands/Environmental Factors:

Tools/Equipment Used: Multi-line phone system; standard office equipment including personal computer and peripherals

Posture: Prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting

Motion: Repetitive hand motions; frequent keyboarding and use of mouse; occasional reaching

Lifting: Occasional light lifting and carrying (less than 15 pounds)

Environment: May work prolonged or irregular hours

Mental Demands: Work with frequent interruptions; maintain emotional control under stress

Prosper ISD