Cost Estimator Immediate Need

Classic Collision is now hiring a Service Advisor for our Norcross, GA location. To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve.

Serves as the primary point of contact for the customer throughout the repair process from the point of drop‑off through the delivery of the completed vehicle

Prepares estimate for customer and or insurance partners according to manufacturer and Classic Collision guidelines

Partners with the insurance companies to manage customers claim to insure the best customer experience

Maintains communication with customers providing updates on repair process

Maintains customer satisfaction scores according to company standards

Perform quality inspection prior to vehicle delivery to the customer

Ability to provide clear, concise information in writing, via phone and in-person

I-CAR / ASE certification preferred

Customer Service-Provide the highest level of customer service while building customer satisfaction and retention

Teamwork -Contributes to building a positive team spirit. Physical & Environmental

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws.

Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need reasonable accommodation to search for a job opening or submit an online application, please e‑mail View email address on click.appcast.io email and phone number are listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online.