Head of Business Operations - Remote

Ce que vous ferez Location: This position is located onsite at our facility in Millbrae, CA. There is no option for remote or hybrid work. This role is in support of Cencora's global logistics and storage services marketed through our World Courier business. World Courier is a provider of premium logistics services and the leading global specialty supplier of transportation, storage and distribution services for multinational biopharmaceutical clinical trials. With more than 2,500 employees in more than 50 countries, we combine our global reach with a local presence. Developing new employees and overseeing the training of staff in handling procedures including timely recurrent training to meet the developing needs of our business. Ensuring compliance with all relevant SOP’s and good business practices. Developing local operational procedures and policies that ensure quality within the organization. Collaborating, both nationally and globally, with other managers to develop business strategies, resolve issues and support growth Delegation of responsibilities to ensure all shipments in transit through the station are properly managed. Monitoring station activity, identifying needs for resources, managing station costs and ensuring quality objectives are maintained. Qualifying and maintaining equipment that supports our business. Troubleshooting and problem management ( Agent relations, CAPA assessments & root causes, etc.). Conducting performance reviews and evaluations with the goal of assessing employee performance and identifying areas for professional development (Succession planning for direct reports). Managing office expenses. Maintaining local vendor relationships and ensuring quality standards (Review contracts with vendors/carries/agents and drive rate negotiations/cost saving opportunities). Understanding and implementing new technology to increase performance and productivity.
Education and Experience: Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences, human resources or similar vocations generally obtained through completion of a four-year bachelor's degree program or equivalent combination of experience and education.
Strong organizational and time management skills.
Full understanding of Cold Chain Management.
Training, Onboarding/Offboarding of associates.
Environmental Health & Safety awareness.
Security and Access Control Awareness.
Temps Plein Salary Range* $93,500 - 187,000 *This Salary Range reflects a National Average for this job. About Cencora Cencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health.

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