Head of Programme Management

Public Programs Coordinator
The Museum of Flight is seeking an engaging person with public program planning experience to join its Public Programs team. This full-time position is perfect for someone who is looking to advance or enhance their career in inspirational, educational, and engaging program planning in a museum environment with multiple presentation spaces and a very busy calendar. Organization, communication, and event planning experience is essential. The right person for this position can work well with a wide variety of presenters, audiences, and colleagues, and ideally has a passion for flight, space, science, and history.
The Public Programs Coordinator supports the mission of The Museum of Flight by providing support and coordination from conception to completion of a diverse calendar of public events. The objective of this position is to assist, arrange, and present a consistent, well-rounded portfolio of programming that appeals and engages diverse audiences, constitutes an added value to Museum membership, visitation, programs and exhibits; and serves the Museum's mission of being a cultural and educational resource through aviation and aerospace storytelling for the entire community. As directed by the Public Programs Manager, this position coordinates programs and events that include: lectures; presentations; panel discussions; forums and symposia; film series; book signings; fly-ins; musical and dramatic performances; etc. This role functions as a service-focused liaison both prior to and during client experiences and is responsible for clear and ongoing communication with Museum departments and other affected stakeholders.
Following is a summary of the essential functions for this job. Other duties may be performed both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Work in conjunction with the Public Programs Manager to plan and execute the public programs calendar of events that support and uplift Museum experiences, mission, and values.
• Coordinate events from inception through completion, including topic research, bookings, scheduling, internal and external communications, resource allocation, day-of coordination, and post-event debriefing.
• Function as liaison among event participants, vendors, and other stakeholders to provide thorough and timely communication and coordinate with internal staff and volunteers regarding event resources and details including Marketing, Facilities, Visitor Services, and other affected stakeholders.
• Perform administrative duties related to programming and events including calendaring, contracts, invoicing, and related, as directed.
• Responsible for entering and communicating complete and accurate program information and sharing to relevant departments and other affected stakeholders.
• Assist the department manager with developing strategies and collaborate in the creation of the annual programming and events.
• Represent the Museum at public events, as applicable and appropriate.
• Perform other duties as assigned.

Education & Experience

Associate's degree in a relevant field or an equivalent combination of education and experience in lieu of degree.
A minimum of two (2) years of experience in program and event planning, sales, and customer relations.
A minimum of two (2) years successfully leading event staff/volunteers and vendors.

~ Experience in a public attraction, hospitality, museum, or similar venue, is highly preferred.

Knowledge

~ Knowledge of aviation and space history, general aviation, military aviation and/or the aerospace industry, is preferred.

Skills

Proven strong organizational skills with a high level of attention to detail.
Displays exceptional interpersonal and customer service skills; ability to interact effectively, productively, and positively with a diverse population.
Displays excellent verbal and written communication skills.
Proficiency in Microsoft Office 365 and accurate data entry.
Comfortable and confident in public speaking to audiences of all sizes and demographics.
Abilities

Demonstrated ability to successfully manage a continuous workflow in a high-volume environment with competing priorities and simultaneous tasks.
Demonstrated record of exercising sound independent judgement and maintaining poise while under pressure.
Demonstrated ability to identify and develop new networks and maintain professional relationships.
Proven ability to work independently and be self-directed in support of broader departmental and institutional objectives.
Ability to lead small and large diverse groups through successful planning and implementation of events.
License & Certification

~ None

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position's schedule is set by the manager with flexibility including weekends, holidays, and evenings based on Museum event needs.
Professional attire is occasionally required.
Little to no travel is expected for this position.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

On-site attendance is essential to perform most of the duties of this position.
Ability to lift up to 30 pounds with or without assistance.
This position works in an office environment with sedentary periods and repetitive wrist, arm, and finger movement.
The ability to focus, bend, carry, reach to the side, front and overhead, push, pull, walk, stand, twist, and squat are occasional requirements in a normal office setting.
Ability to move through physical Museum campus spaces is required, including occasionally outdoors in variable weather.
The Museum of Flight offers full-time employees a generous and comprehensive benefits package which includes medical, dental, vision, flexible spending accounts, a 403(b) retirement plan with a 5% match after 1 year of service, Employee Assistance Program, as well as company paid life insurance, Accidental Death and Dismemberment, and long-term disability.
Our paid time-off plans include 2 weeks of accrued sick leave and 2 weeks of vacation (80 hours each) per year, 10 paid holidays, and 2 floating holidays.
The pay range for this position is $22.15 to $30.00 depending on experience.
If you receive an offer, your starting salary will fall within the posted range. Compensation is determined by a variety of factors, including the scope of the position, years of relevant experience, specialized skills, internal equity, market conditions, and the candidate's qualifications and ability to successfully perform the role.
The Museum of Flight is committed to reflecting the diverse community around us. We continue to listen, learn, and implement change so that we can become a more inclusive organization that addresses bias and inequity, and better serves our communities. We highly encourage persons of color, members of marginalized communities, women, non-binary, and LGBTQIA+ individuals to apply.