Customer Service - BUTLER

New York, United States | Posted on 08/29/2026
We are seeking a dedicated and highly professional Butler to join a prestigious private residence in Brooklyn, NY. This role offers an exciting opportunity to deliver exceptional household management and personalized service in a luxurious environment. The ideal candidate will be energetic, detail-oriented, and passionate about creating a seamless living experience for the residents and their guests. As a Butler, you will be the cornerstone of household operations, ensuring every aspect of daily life runs smoothly with precision and grace.

Duties

Provide personalized service to residents and guests, anticipating needs and exceeding expectations with a warm, professional demeanor

Manage household schedules, including coordinating appointments, events, and travel arrangements with efficiency and discretion

Oversee household staff supervision, including training, scheduling, and quality control of housekeeping, cleaning, laundry, and childcare staff

Plan and execute elegant events and gatherings within the residence, from small dinners to larger celebrations

Handle household management tasks such as property maintenance coordination, inventory control, and vendor relations

Perform residential cleaning and housekeeping duties to maintain a pristine environment at all times

Prepare meals or coordinate with chefs for cooking duties that meet the residents’ preferences and dietary needs

Drive residents as needed, ensuring safe transportation for errands, appointments, or leisure activities

Manage confidential information with integrity and professionalism at all times

Assist with administrative tasks such as managing calendars, correspondence, and household documentation

Requirements Qualifications

Proven experience as a personal assistant or butler in private residences or luxury hospitality settings

Strong background in household management, including supervising staff and coordinating household operations

Excellent organizational skills with the ability to multitask efficiently under pressure

Experience in event planning and residential hosting to create memorable experiences for guests

Skilled in residential cleaning, housekeeping management, laundry, and general property upkeep

Ability to cook meals or coordinate culinary services that meet high standards of quality and presentation

Valid driver’s license with clean driving record; comfortable driving residents safely in various settings

Experience with childcare is preferred; capable of providing attentive child supervision when required

Exceptional customer service skills combined with a discreet approach to handling confidential information

Previous hotel or hospitality experience is advantageous for understanding guest-centric service standards

Strong time management skills to prioritize tasks effectively across multiple responsibilities

Join us in delivering unparalleled service within an elegant private residence. We value professionalism, discretion, and enthusiasm—qualities that make every day rewarding for both our team members and residents alike.

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