Head of Product Design

As an AI Product Manager, you will lead the strategy, development, and delivery of products or solutions across multiple functional areas. You will work cross-functionally, helping shape the product vision and aligning it with business goals while optimizing the customer experience. When you join iCIMS, you join the team helping global companies transform business and the world through the power of talent.?Our customers do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile.?As the Talent Cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. We're passionate about helping companies build a diverse, winning workforce and about building our home team. We're dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs.

Develop and own the product roadmap, prioritizing features and enhancements based on customer feedback, market trends, and business impact.

able to identify privacy risks and successfully complete discovery assessments.

Main product point of contact for the voice of the customer with a deep understanding of customer intent as it relates to current scope.

Product Development (Development)

Ensure development aligns with product roadmap, business objectives, and customer needs.

Participate in sprint planning, backlog grooming, and stand-ups to remove and proactively address blockers and risk.

Serve as the bridge between stakeholders (executives, marketing, sales, customer success, tech support, legal, etc.).

Define and track key development KPIs (e.g., performance to commit, bug resolution rate, backlog burndown).

Maintain an agile mindset to adapt to unexpected changes or market/customer needs.

Work closely with release management and client-facing teams on launch planning efforts, ensuring all timelines are met and any delivery risks are communicated early.

Strive for mastery of release planning efforts.

Lead customer enablement and troubleshooting sessions.

Serve as an evolving subject matter expert.

Performance Tracking and Optimization (Grow and Retire)

Recommend data-driven enhancements.

Define success metrics for product initiatives and monitor performance post-launch.

Continuously iterate on the product to optimize user experience and achieve business objectives.

Actively engage and lead customer engagement.

Domain knowledge of AI/data science principles and knowledge of the evolving AI technology and competitive landscapes to influence AI development activities.

• able to identify privacy risks and successfully complete discovery assessments.
• Familiarity with SaaS architecture, APIs, data integrations, and enterprise IT environments.
• Strong problem-solving skills with the ability to make data-driven decisions.
• Demonstrated project management capabilities.
• Demonstrated and consistent success in building customer-centric products that address real-world challenges.
• Works under limited manager supervision. Exceptionally self-motivated and creative.
• Strategic analysis, creative problem-solving, business judgment, and financial acumen.
• Expert knowledge and planning of multiple products.
• Demonstrated product lifecycle management abilities.

We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS.

We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at View email address on click.appcast.io accept applications for this position on an ongoing basis until the position is filled. Applications will be reviewed as they are received, and qualified candidates may be contacted throughout the posting period.

Final compensation will be based on factors such as relevant experience, skills, education, internal equity, and market data. Competitive health and wellness benefits include medical, dental, vision, 401(k), dependent care, short term and long-term disability, life and AD&D insurance, bonding and parental leave, mindfulness resources, an open vacation policy, sick days, paid holidays, quiet hours each workday, and tuition reimbursement.