Insurance Agency Professional

Insurance Verifier
Radiology Associates of Ocala
Radiology Associates is the leading provider of patient care and medical imaging in East Central Florida. We offer high-quality imaging services using state-of-the-art technology in a comfortable, caring, and professional environment. We value employee recognition, career advancement, diversity, and a collaborative work environment. As an Insurance Verifier, you will play a critical role in ensuring insurance pre-authorizations are in place for imaging exams prior to patient appointments. This position requires direct communication with referring providers and insurance companies and involves starting the authorization process when needed.
Verify that insurance pre-authorizations are in place and valid before the scheduled procedure
Deliver excellent customer service to patients, providers, and internal teams
Communicate effectively and professionally via phone and email
High school diploma or equivalent

Minimum of 1 year of experience in medical insurance verification

Strong understanding of insurance plans and pre-authorization requirements
Familiarity with radiology imaging modalities and medical terminology
Proficiency in MS Office (Word, Excel, Outlook)
Excellent phone etiquette and multitasking skills
Effectively explain insurance procedures to patients
Communicate clearly, both verbally and in writing
Committed to delivering high-quality customer service
Paid Holidays

• Affordable Medical, Dental, and Vision Plans
• Paid Life and AD&D Insurance
• Employee Assistance Program (EAP)
• Employee Referral Bonus Program