Barista - Retail Store

Regular | The Greenbrier Hotel | United States

Posted On 08/07/2026

Job Information
Department: Retail

Hospitality

City: White Sulphur Springs

State/Province: West Virginia

Postal Code: 24986

Job Description
Essential Job Functions

Position: Barista

Primary Responsibilities: guest interaction, ordering responsibilities, clean up duties, clerical responsibilities, etc.

Execute job in accordance to Standard Operating Procedures for the Barista position

Proactively acknowledges all guest in a friendly, warm and welcoming manner

Learn to upsell all products offered at the Coffee Bar

Become fully knowledgeable of all coffee counter procedures and recipes

Ability to learn product knowledge in the Gourmet Shop and the ability to discuss with guest

Stocking the coffee bar supplies, food items, drinks and stock room

Complete orders and pick up orders from food storeroom, pastry shop, beverage control and main kitchen daily

Maintaining cleanliness of bar area, pastry case and floor in the Coffee Bar area

Able to operate and understand the Point of Sale System

Responsible for reading and understanding shop procedures

Knowledge of how to open and close the coffee bar

Demonstrate a ready smile, eager to please attitude with guest at all times

Ability to work at a fast pace / stressful at times

Ability to work in a small space with co-workers

Provide excellent service to our Guest, members and internal customers.

Normal Working Hours

Shop hours are 7am to 9pm

Barista shift can vary according business to house counts

6am to 2pm, 8am to 4pm, 2pm to 9:15

To be successful in this position, the ideal candidate must meet the following criteria.
Past Work Experience Requirements

Two years guest service

Previous Barista experience preferred

Educational Requirements

High School Diploma

Communication Skills Requirements

Ability to read and write English fluently

Ability to communicate in a friendly, positive and professional manner

Well spoken and able to use eye contact to carry on a professional conversation

Technical Requirements

Ability to use and understand Point of Sale System

Must obtain a West Virginia Food Handler’s Permit

Ability to operate all equipment (Espresso Machine, Smoothie Blender, grinders and Coffee machines) provided at the Coffee Bar

Computer
Experience SoftwareLevel (Beginner, Intermediate, Advanced)

Word Processing

Spreadsheet

Database

Programming

Calendars

Internet

Technical SkillsSkill Level (Beginner, Intermediate, Advanced)

Typing (WPM)

Data Entry

Other

Location of Work
Heated

Temp. Fluctuations

Below Ground

Elevated Areas

Personal Protective Equipment Required

Work Postures

Continuous (up to 8 hrs. in an 8 hr. shift)

Frequent (up to 5.5 hrs. in 8 hr. shift)

Infrequent (up to 3 hrs. in an 8 hr. shift)

Rarely (up to .5 hr in 8 hr. shift)

Standing 8 hours

Walking 8 hours

Climbing

Bending/Stooping 8 hours

Overhead Reaching

Arm/Hand Movement 8 hours

Hand/Eye Coordination 8 hours

Other (Define)

Lifting Requirements

Continuous (up to 8 hrs. in an 8 hr. shift)

Frequent (up to 5.5 hrs. in 8 hr. shift)

Infrequent (up to 3 hrs. in an 8 hr. shift)

Rarely (up to .5 hr in 8 hr. shift)

Horizontal Lift

Overhead Lift Infrequent Floor to Waist Lift Continuous

Carrying continuous

Other (Define)

Required Supervision

Vice President of Retail

Assistant Director of Retail

Assistant Managers (2)

Other Requirements

Consistent demonstration of the Ten Essential Attributes

Ability to anticipate guest needs

Works well with a team

Able to work in small confined spaces

Professional appearance (follow The Greenbrier and Retail Department Dress Code)

Must have good organizational skill and detailed oriented

Must have a passion for the service industry

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