Now Hiring Key Holder

Key Holder Position
We are looking for friendly, customer oriented, and enthusiastic people to join the Ace Hardware team! As a company, we are dedicated to delivering an amazing shopping experience to every customer, every time!
Key Holders are responsible for opening and closing a store and performs other administrative duties in a retail setting. Their main duties include assisting customers when needed, making sure the store is organized, neat and tidy and ensuring the alarm system is working properly.
Ensure company/store policies and procedures are communicated in a timely manner and adhered to accordingly
Partnering with store management help to train employees to maintain and update plan-o-grams throughout the store
Assist in the training and development of peers
Responsible for counting money and making bank deposits while manager on duty
Protect company assets by following all loss prevention procedures; Address all safety concerns immediately
Report all incidents and accidents immediately and complete online report form
Ensure all receiving is completed in compliance with company procedures to maintain an accurate inventory
Responsible for opening and closing the store and securing all store assets
Every Customer, Every Time) process with EVERY customer interaction
Be "customer ready" whenever you are on the stage/sales floor
Uphold merchandising and store cleanliness standards
Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized
Know the proper way to answer the telephone
Be alert for possible merchandise losses. Protect all company assets and report any missing or damaged merchandise to your supervisor
Be proficient at executing all store services, such as mixing paint, cutting glass, pipe, screen repair, and keys
Follow and enforce all policies in the company handbook
Bi-lingual (Preferred)
Frequent - To pick up cartons at floor level
up to 500 repetitions per hour to a height of 4 feet (top of register); Frequent - Must be able to use at least one hand to operate register and complete paperwork.