Network Support / IT

IT - DPH - Network Administrator - Advanced

10891

06/01/2026

12 Months

400 Otarre Parkway, Columbia, SC

Potential travel to DPH Field Offices within the South Carolina during business hours.
The State of South Carolina is looking for a Network Administrator - Advanced.

Why is this position open: Repost of 10414. No changes to candidate location and skill requirements. Candidates that were previously submitted to 10414 may be submitted. New Position to address increasing workload by supplementing Operations staff within the Network Operations Center to support enterprise network and identity services, including SD-WAN, PKI, and secure authentication enhancements.
Interview Process: One round of virtual interviews with the camera on.

Duration of the Contract: 12 Months

Possibility for Extension: Yes

Work Location: Fully Onsite.

Candidate location: Candidate must be a CURRENT resident within the Eastern Time Zone AND be willing to relocate to SC prior to their start at their own expense.

Travel: There will be a potential for travel within the State of South Carolina to DPH Field Offices. A Valid Driver's License is required for this position. A State Vehicle will be provided for this travel. The State will cover round-trip travel expenses associated with mileage to and from sites with 400 Otarre Pkwy, Cayce, SC 29033 being the departure location if a state vehicle is not available.

Full job description attached and required and preferred skills are listed below.

Additional details: All candidates must be able to work on ladders and lift at least 40 pounds of equipment multiple times on a daily basis.
Daily Duties / Responsibilities:
The network administrators for these openings under the general guidance of the assigned Network Operations Center Manager will coordinate daily/weekly assignments for the deployment, operational support, diagnostics, and troubleshooting of the Agency's critical enterprise architecture. The network administrators will work with Network, Security, and other IT professional groups and non-IT staff to assist with problem resolution, mitigation of issues, and to provide technical solutions. The network administrator will ensure assignments are completed accurately and on-time, and regularly provide progress, tasks, and deliverables status updates to the assigned project manager.
Specific duties and responsibilities will include but are not limited to the following:

Support enterprise network and identity initiatives including SD-WAN deployment, PKI lifecycle management, and secure authentication services
Monitor, identify, and remediate issues with Agency enterprise network and identity services
Support network connectivity and authentication services on Windows-based systems
Support connectivity and secure access on mobile devices (i.e., Apple devices)
Manage the network and identity infrastructure lifecycle at all stages
Create and maintain network documentation (e.g., diagrams, coverage, and design documentation)
Assist with deployment, configuration, and support of SD-WAN, PKI, and secure authentication solutions
Perform enterprise network deployments, installations, and upgrades
Requires comfort working on a ladder; ability to lift 40 lbs.

Perform firmware/software/security/feature upgrades across network and identity platforms
Monitor Agency trouble ticket system and complete assigned network, authentication, and connectivity tickets
Will serve as the Agency's primary support resource for network and access-related (authentication) technical issues, troubleshooting and resolving most common/routine problems
Assists Agency staff/contractors in resolving network, authentication, and connectivity-related problems
Coordinate and assist with testing and validation of network and identity solutions
Adhere to State and Agency security and IT policies and standards
Work closely with key stakeholder groups, including Network, Security, and Server Hosting to ensure the appropriate level of engagement and focus is maintained
Assists various IT groups with other tasks as assigned such as with system/network installations and upgrades (i.e. racking equipment)
Create, maintain, and review/improve upon network and identity documentation
Ability to plan, organize, review, and implement associated project milestones to completion
Provides updates to Project Team
Perform other tasks and duties as assigned

Required Skills (rank in order of Importance):

1. 3+ Years of Experience with Enterprise Network Infrastructure and LAN Administration
2. 3+ Years of Experience with Installing, Configuring, and Troubleshooting switches and wireless access points
3. 3+ Years of Experience with SD-WAN, PKI, and secure authentication services
4. 3+ Years of Experience with Troubleshooting network connectivity on Windows and mobile devices
5. 3+ Years of Experience with creating, reading, and maintaining network

Importance):

# Any network or related certification by an industry leader such as CompTIA, Cisco, or Microsoft. (Please indicate whether certificate is active or inactive on resume)

Cisco Networking Academy or similar bootcamp/training
Additional Skills

• Ability to perform on-site physical network work, including lifting 40 lbs and working on ladders
• Valid driver's license and ability to travel statewide to remote sites with a State OR Personal Vehicle
• Strong verbal and written communication skills with both technical and non-technical staff

Required Certifications: NONE*

*Preference may be given to certified applicants based also on overall experience,

education, and work history.