Senior Property Catastrophe Field Adjuster-Remote

A client of AlphaStaffHCM™ is searching for a Senior Field Property Adjuster. This organization provides stability, strong operational support, and the opportunity to handle meaningful, real-world claims where your judgment directly impacts outcomes.

Summary
You are not a desk adjuster. You prefer being in the field, walking properties, assessing damage firsthand, and making decisions based on what you see, not just what’s written in a file. You take ownership of complex claims and work them from start to finish without needing constant direction. You know how to balance empathy with objectivity. Policyholders may be going through difficult situations, and you communicate clearly while still protecting the integrity of the claim. You stay composed in high-pressure conversations and know how to guide them toward resolution. You are disciplined in your approach. You follow process, document thoroughly, and understand that consistency matters. At the same time, you think independently, solve problems, and make sound judgment calls when situations don’t fit neatly into a box. This role involves field inspections, and handling complex property losses, and may involve travel. If you prefer predictable, desk-based work, this will not be the right fit. If you value being the person who steps in, figures it out, and moves things forward, you will do really well. This is an hourly, non-exempt position with paid overtime available.

Key Responsibilities

Manage a caseload of complex property claims from initial investigation through final settlement

Conduct in-person inspections to assess damages, determine scope, and gather required documentation

Analyze coverage, identify potential liability, and apply policy language to real-world scenarios

Communicate directly with policyholders to explain findings, set expectations, and navigate difficult conversations

Write detailed estimates using Xactimate based on field inspections and scope development

Coordinate with vendors, internal teams, and external partners to move claims toward resolution

Maintain accurate and complete documentation throughout the life of each claim

Identify potential subrogation opportunities and elevate when appropriate

Handle claims involving higher severity, attorney involvement, or complex circumstances

Support catastrophe response efforts, including travel on short notice and non-standard work hours when required

Operate independently while also serving as a resource for less experienced team members

Must Have Qualifications

High School Diploma or GED

Minimum 2 years of property claims adjusting experience handling moderate to complex losses

Experience handling claims from first notice of loss through settlement with a standard insurance carrier

Proficiency using Xactimate or similar estimating platforms

Experience conducting field inspections for residential property claims

Knowledge of residential construction and repair practices

Ability to interpret policy language, contracts, and applicable regulations

Strong negotiation, investigation, and problem-solving skills

Ability to manage multiple claims and priorities at once

Willingness and ability to travel 50-75% as needed, including catastrophe response

Ability to obtain and maintain an adjuster license within required timeframes

Experience handling complex residential claims including fire, water, structural damage, and liability-related losses

Familiarity with virtual inspection tools and platforms

Nice To Have Qualifications

Recent and long-term experience as a staff adjuster

Industry designations such as AINS, CPCU, AIC, or SCLA

Active Property & Casualty adjuster license

Military experience or background

Location
Jacksonville, NC area. Remote from home when not in the field within the assigned territory.

Compensation And Perks

Salary range: $80k-130k, based on experience and market factors

Comprehensive medical, dental, and vision coverage

401(k) with employer match, pension, and life insurance

Paid time off, holidays, and volunteer hours

Parental benefits and adoption assistance

Ongoing training, development, and career path support

Disclaimers: AlphaStaff, Inc. and the Client are equal employment opportunity employers and do not discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age, past or present military service, disability, genetic information, or any other basis protected by applicable federal, state, or local laws. This role does not provide visa sponsorship now or in the future.

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