Head of People (Human Resources/Talent)

About N2G Worldwide Insurance Services, LLC
N2G Worldwide is a joint venture created by Nationwide Mutual Insurance Company (Nationwide), one of the largest insurance and financial services companies in the U.and Generali Global Corporate and Commercial (Generali), a top global insurance company based in Italy. Corporate and Commercial (Generali), a top global insurance company based in Italy.
The combination of Nationwide and Generali allows N2G Worldwide to provide a lifetime of customized protection to our global clients through creativity, flexibility, renowned service and happy, innovative colleagues utilizing a powerful portfolio of global and local products, virtually unmatched in-house risk analytics, engineering and client service capabilities and an owned, 180+ country global network.
At N2G Worldwide, we aspire to be the most admired, most caring, most innovative and most colleague and client-focused provider of global insurance solutions in the market.
The Human Resources Manager owns the day-to-day, operational HR function at N2G. Reporting to the Head of HR and partnering closely with the HR Generalist, this role manages all aspects of the employee lifecycle - from onboarding through offboarding. The work is dynamic and fast-paced, with priorities that shift frequently, so we're looking for someone who thrives in a hands-on, ever-changing environment.
Candidates should be based in the NJ/NY area, as periodic in-person presence at our Jersey City headquarters is required.
Reports To: Head of HR
Target Hire Date: December 2026 / January 2027
Oversee day-to-day HR operations, ensuring timely and accurate execution of onboarding, offboarding, and employee lifecycle transactions
Manage and mentor an HR Generalist, reviewing their work, delegating tasks, and building their capability over time
Maintain HRIS data accuracy - entering new hires, updating employee records, processing status changes, and running routine reports
Serve as a point of contact for employee questions on policies, benefits, pay, and leave, escalating complex matters to the Head of HR as needed
Handle day-to-day employee relations issues (attendance, minor conflicts, policy clarifications), escalating complex matters to the Head of HR as needed
Facilitate the recruitment of new talent with Hiring Managers and third-party Recruiters
Manage talent acquisition - postings- hiring manager touch bases, offer letters
Long Term Incentive (LTI) plan - documentation management
Process and track leave requests (FMLA, state leave, disability, parental leave), ensuring accurate documentation and timely communication with employees and managers
Process compensation-related transactions (merit increases, promotions, transfers) and ensure changes are reflected accurately in HRIS platform
Manage compliance recordkeeping and documentation (I-9s, EEO tracking, personnel files, required postings, state processing notices)
Coordinate new hire orientation and ensure a consistent, smooth onboarding experience
Track and follow up on performance review cycle deadlines, ensuring reviews are submitted on time
Support investigations and performance improvement plans

Troubleshoot day-to-day HRIS discrepancies in partnership with TriNet
Coordinate with outside immigration counsel on employee visa sponsorship and work authorization matters (e.g., H-1B, L's) ensuring timely documentation and compliance with employer obligations working closely with Head of HR
Assist in drafting and updating HR policies, procedures, and employee-facing communications
Ensure consistent application of company policy across teams, flagging inconsistencies to the Head of HR
Prepare routine workforce reports (headcount, turnover, leave utilization) for the Head of HR
5-8+ years of progressive Human Resources experience, preferably within the insurance or financial services industry

• Exceptional attention to detail paired with strong, creative problem-solving skills
• Reliable and accountable, with excellent organizational and time-management skills
• Self-motivated and able to work independently, while remaining agile enough to move fluidly across all levels of the organization
• Ability to manage competing priorities with flexibility as business needs evolve
• Proficiency in MS Office (Excel, Word, PowerPoint, Outlook)
• Experience with TriNet and Lattice platforms strongly preferred

In addition to base salary, full-time N2G employees are also eligible for bonus potential. Paid holidays, flexible discretionary time off, sick, maternity and parental leave plan, vision, dental and medical health plans, employer paid life insurance, 401k with company match, short term and long-term disability, direct deposit, and employee assistance program.