Cashier Evening Shift (Full-Time)

WarHorse Gaming, a division of Ho-Chunk, Inc. Location: Omaha Job Type: Full-time | Schedule varies based on business needs

Federal Employees Medical Coverage Full Insurance Coverage offerings 401K with Day 1 Vesting & Company Match Quarterly Incentive Program Vacation, Holiday & Sick Days Discounted Meal Program

Through a diverse portfolio of businesses, Ho-Chunk, Inc. supports community development while preserving culture and strengthening sovereignty.

developed in partnership with the Nebraska Horsemen's Benevolent and Protective Association (HBPA). The company is responsible for managing the expansion of casino gaming at Nebraska's historic horse racing venues, with properties in Lincoln, Omaha, and South Sioux City. WarHorse Gaming blends state-of-the-art casino operations with local economic development and community impact. Native American Owned & Proud Serving the Winnebago Tribe of Nebraska.

Excellence Through learning and performance.

The Mutuels/Sportsbook Cashier I is responsible for accurately and efficiently entering betting information into the system, printing tickets, processing payment transactions, and providing a superior guest experience in a friendly and professional environment.

This position supports wagering operations by processing sports and horse racing wagers, maintaining accurate cash and card transactions, explaining wagering rules and procedures, and ensuring compliance with applicable department policies and gaming regulations.

Accurately enter sports and horse racing wagers, print tickets, and issue payments in accordance with department policies and applicable state and federal gaming statutes and regulations.

Educate guests by explaining wagering rules and procedures, including betting lines and odds.

Maintain the assigned bank throughout the shift and ensure accuracy in all cash and card transactions.

Balance the bank and cash drawer at the end of the designated shift.

Maintain required inventory of supplies and keep the work area neat, clean, and organized.

Effectively address guest questions, concerns, and complaints and escalate issues to management as appropriate.

Attend periodic meetings and required training sessions.

Maintain knowledge of the gaming industry through continuing education and training.

Sell and cash mutuel and sports betting tickets accurately.

Provide excellent customer service and communication.

High school diploma or GED.

Proficiency with Microsoft Office Suite or related software.

Ability to accurately process cash and card transactions.

Ability to learn and explain wagering rules, procedures, betting lines, and odds.

One (1) year of experience in guest service and cash or credit card processing.

Ability to maintain accuracy while processing wagers and financial transactions.

Ability to use computer systems and other equipment necessary to enter wagering information, print tickets, and process transactions.

Schedule & Travel

Travel is not required for this position.

A mission-driven culture dedicated to economic advancement and community impact.

Our Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Preference may be extended to persons of Indian descent in accordance with applicable laws.