Veterinary Hospital Receptionist - Full Time

Company Description Welcome to Ayers Animal Hospital, where we treat your pet as our own! Mark Ayers and his associates are licensed veterinarians, treating small companion animals and pocket pets. Your pet's health and wellbeing is very important to us and we will take every step to give your pet the best possible care. At Ayers Animal Hospital, we treat your pets like the valued family members they are. Ayers Animal Hospital is a full-service animal hospital, and we are equipped to handle emergency cases as well as non-emergency medical, surgical, preventive health and dental cases. Julie Tackett are experienced in all types of medical, surgical, and preventive health conditions. Beyond first rate pet care, we make our hospital comfortable, kid-friendly and provide a very calm environment so your pet can relax in our spacious waiting room and look forward to meeting his or her own personal veterinarian.

Maintain the visual appeal of the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.
May be exposed to bites, scratches, animal waste and potentially contagious diseases.
Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development.
We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Problem-solving comes naturally to customer care specialist. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Experienced Receptionist with a minimum of 1-year veterinary experience preferred
Highly organized and possess computer skills
Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
Employee Assistance Program
Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
Referral Bonus Program for most positions!
Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
Note - some benefits may only be available to or vary slightly for full time employment status vs part time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit .

Employment Type: Full Time