Network Customer Service Support

Insight Global is looking for an IT Consultant to join one of our major healthcare client's NetTel Services team. This consultant will support enterprise network and telecommunications operations, working closely with internal teams to troubleshoot issues, support infrastructure, and ensure reliability across voice and data services. The role requires hands-on technical support, strong problem-solving skills, and the ability to operate effectively in a fast-paced, highly regulated healthcare environment.
Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

1+ year experience supporting enterprise IT, network, or telecommunications environments
Hands-on troubleshooting experience across network or telecom-related systems
Strong communication skills and comfort supporting end u and technical teams
Comfortable with travel

ServiceNow experience
CCNA or COMPTIA Certification
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching.