Head of Programme Management

Benefits offered to full-time employees (30+ hours per week) include medical, dental, vision, 401(k), HRA, and life insurance. All employees have access to the Employment Assistance Program (EAP).

Program Managers begin in a paid training period (typically 90 days) at $25.00 - $28.65/hour , depending on applicable and verifiable experience. Upon successful completion of training, the position transitions to a salary-exempt role with an annual salary of approximately $56,000–$59,000 , based on applicable and verifiable experience.

Program Managers (PM) are responsible for overseeing operations and services at their assigned program(s) and will provide direct service support as needed. Program Managers must be able to assist the management team in leading improvements and promoting a positive team attitude, and respond effectively to unexpected changes or demands.

At least two years of experience providing professional support services in the field of Intellectual/Developmental Disabilities
High school diploma or GED
Strong computer skills, including all Google applications, Word, Excel, and other Microsoft Office applications
Excellent communication skills (written and verbal) using the English language
Excellent time management skills with a proven ability to meet deadlines
Proficiency with or the ability to quickly learn the organization's documentation systems, programs, and software.
Provide training in a logical, thoughtful manner that accommodates all learning styles and ensures all team members learn.
Service-oriented and willing to help out wherever needed
Be able to work a very flexible schedule with the ability to make last-minute changes in emergent situations.
Coordinate and ensure quality services (e.g., financial, health, behavioral, and relationship supports) for people assigned to their caseload and the homes in which they reside within applicable Oregon Administrative Rules (OARs), federal laws, and agency policies and procedures.
Daily operations and scheduling, ensuring that there is enough staff present to ensure health and safety, as well as a smooth workflow.
Lead and supervise the Direct Support Professionals (DSPs) (Med-Aid, ACE day program services), at the homes they manage. Promote person-centered approaches, ensuring people served by the organization live the life they choose, taking into account what is important to and for them.
Ensure ACEs and Individual Support Plan (ISP) goals are being met for people served, and that all appropriate documentation is completed.
family, case management entity, Ombudsman).
Responsible for training and motivating all personnel within the teams you manage. This includes facilitating training, in-services, and addressing performance concerns.
Facilitating effective team meetings that include opportunities for team building and strengthening, as well as appreciation of team members.
Expected Home Management Responsibility for assigned caseload: Individual Support Plan (ISP) preparation, training, support, and documentation.
In the agency on-call rotation, the minimum rotation period is every 5 weeks, typically along with another assigned team member. If unable to fulfill a specified date or dates during an on-call rotation, the person assigned the specific on-call is responsible for negotiating and trading with other team members to fill the on-call week.
Answer all on-call calls and work collaboratively with other on-call team members to problem-solve emergency calls and physically respond to homes or wherever needed to provide assistance, support, and/or direct care.
IEI is an equal opportunity employer and does not discriminate based on gender, age, race, ethnic background, religion, disability, sexual orientation, marital status or political beliefs and affiliations.