Concierge Full Time Part Time and PRN

Concierge at The Forum at The WoodlandsDiscovery Management Group leads one of the nation's most purpose-driven and people-centered senior living organizations, managing and enhancing senior living communities across the United States. With a focus on operational excellence, lifestyle personalization, and culture-driven leadership, we proudly serve residents and families with more than 15,000 units nationwide and growing.our communities have earned Great Place to Work® certifications from 2022-2027. At Discovery Management Group, purpose guides our work, culture fuels our success, and growth defines our future. We continually aspire and invest in learning and development opportunities that support our team members' professional growth, ensuring every team member has the tools to build a meaningful and rewarding career.Discover Your Purpose with us at The Forum at The Woodlands. As Concierge, you'll play an essential role in enriching the lives of seniors by creating a welcoming first impression, building meaningful connections, and making a difference every single day.Your Role:As the Concierge, you serve as the first point of contact for residents, families, guests, and team members. You help ensure smooth daily operations by managing communications, supporting resident services, and maintaining a warm, organized, and professional front-desk environment.The Woodlands, TX 77381Rate of Pay: $15.30What You'll Do:Perform telephone answering and reception duties, managing internal and external calls professionally and courteously.Greet residents, families, and visitors warmly; Collate brochures and support marketing materials as requested.Maintain and update resident phone lists, rosters, move-in and move-out registers, guest logs, and sign-in sheets.Coordinate and manage resident and family appointments including transportation, salon services, and other community resources.Sort, organize, and distribute mail to residents, the Executive Director, and department coordinators.Maintain resident forms related to miscellaneous credits.Follow all company personnel policies, operating procedures, and confidentiality requirements.Qualifications:High school diploma or GED preferred.One to three years of customer service, reception, or administrative experience preferred.Basic computer skills and comfort using phones, email, and office systems.Ability to maintain confidentiality and represent the community positively.Flexible scheduling options with full-time and part-time hoursPaid time off and Holidays (full-time)Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)401(K) with employer matchPaid trainingOpportunities for growth and advancementEmployee Assistance ProgramWhy Join Us:Discovery Senior Living Earned Coveted Great Place to Work Certification for 2025-2026! At Discovery Senior Living, we are constantly challenging how we are doing things to ensure the lifestyle we are offering our residents is absolutely the greatest value proposition in the marketplace. That energy translates to other far-reaching positive impacts on our residents as well as our team members.They make up the fabric of our company, and include TEAMWORK, INTEGRITY, PERFORMANCE, ACCOUNTABILITY, COMPASSION, HARD WORK and CREATIVITY.Individually, they are our virtues, and together, they make up a roadmap which helps us foster innovation and success.We celebrate diversity and are committed to creating an inclusive environment for all team members. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis.Agency Policy:We do not accept unsolicited resumes from staffing agencies. We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.Regulatory Compliance & Background Screening:Discovery Senior Living complies with all applicable federal, state, and local employment laws and regulatory requirements governing hiring practices, background screening, and workforce eligibility. Employment may be contingent upon successful completion of state-mandated and/or federally required background screenings, which may include criminal history checks, fingerprint-based screening, Level 2 background screening, registry verification, and other screenings required for healthcare and senior living roles with direct or indirect resident access.Certain positions may be subject to additional requirements under federal programs, including CMS, Medicare, and Medicaid regulations, as well as state-specific licensing or regulatory agencies. These measures support regulatory compliance and help maintain a safe, secure environment for residents, families, and team members.Employment in Florida is contingent upon completion of a Level 2 background screening in accordance with Florida AHCA requirements. Applicants will be required to complete fingerprinting and background screening through the AHCA Clearinghouse.