Head of Programme Management

Overview: The Program Coordinator plays a critical role in supporting the planning, execution, and evaluation of CareerLAB. Working closely with the Head of Program and cross-functional team members, the Coordinator helps ensure smooth program operations, effective community engagement, and high-impact participant experiences.
Responsibilities:

Support implementation of CareerLAB programming
Assist in developing and maintaining program timelines, task lists, and workflows
Coordinate logistics for virtual events, workshops, cohort gatherings, and meetings
Track program deliverables and meet key milestones
Serve as a primary point of contact for program participants responding to questions and offering support
Help build a warm, inclusive and accessible experience for all participants
Manage participant communication and gather feedback to improve engagement
Assist and collaborate with Head of Program for outreach, interviewing, onboarding, and orientation process for participants, mentors and facilitators
Maintain accurate documentation for program tracking
Collaborate with Head of Program and support evaluation by collecting, organizing and summarizing data and participant feedback
Ensure new participants feel welcomed and prepared to engage in our programs and directory.
Qualifications

• 1-3 years of relevant experience in non profit, education, organizing, or community programming
• Strong organizational and communication skills with attention to detail
• Proficiency with Google Workspace, Slack and Canva