Restaurant Host - Night Shift

We're Changing Entertainment. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefitssuch as day-one medical coverage, 401(k) matching, and annual performance bonusmay vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Greets guests with a sincere & friendly welcome, escorts them to tables, introduces server and provides menus.

Must deliver ACES Guest Service to every guest during each interaction

Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and Company standards and programs.

Committed to consistently delivering the highest quality of food & service to local and international guests in order to ensure repeat visits.

Demonstrate and exhibit characteristics and behavior in accordance with Property and Departmental Service Guarantees, and Property Core Values.

Maintains professional grooming and appearance and acts as a role model according to established grooming and appearance policy.

Must adhere to HCCTR as well as all Food and Beverage policies.

Schedules dining reservations and arranges parties or special services for diners.

Communicates guests' comments, concerns to management.

Coordinates activities of dining room personnel to ensure prompt and courteous service to patrons.

Inspects dining room serving stations for neatness and cleanliness, and par of table linens and other dining room supplies for tables and serving stations.

Maintains guest information in Yelp or QSR system.

Totals receipts, at end of shift, to verify sales and clears cash register.

Complete any task assigned by dining room manager, supervisor, chef, or Maitre D'.

Maintains valid WV racing license, Food Handlers permit and TIPS certifications

High School diploma or general education degree (GED), Actively enrolled in High School or experience in lieu of education.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to speak effectively before groups of customers or employees of organization.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to deal with problems involving several concrete variables in standardized situations.

Must be able to obtain proper Food Handler Certification.

Must be certified in TIPS training. This training is provided during New Hire Orientation at company expense.

Stay In The Game. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino.

We are also committed to values like diversity and sustainability for our community, our team members, our vendors, and our planet.

We're changing entertainment. PENN Entertainment