Salesperson for Retail Sales

Member Sales Associate
Employment Type : Full-Time ONSITE
Serenity is growing its client-facing team and we're looking for a Member Sales Associate who knows how to make people feel informed, confident in the decisions they're making, and driving the results that matter. This is a high-touch, relationship-driven role with real performance expectations. If you've built your career in premium customer service, hospitality, or any environment where quality and outcomes were both non-negotiable, this role will feel familiar fast.
Listen carefully, ask the right questions, and document client information accurately and thoroughly

• Work toward individual KPIs and contribute to team performance goals with consistency and accountability
• 2+ years of full-time, high-quality customer-facing experience. Ideally in hospitality, retail, concierge, sales-adjacent, or premium service environments strongly preferred
• A track record of hitting goals or performance targets, and the self-motivation to keep raising the bar
• You build trust quickly and people feel comfortable with you almost immediately
• Able to manage a high volume of interactions without letting quality slip
• Some leadership experience or the desire to grow into one — team leads and shift supervisors are encouraged to apply

Condensed work week — three 13-hour shifts

• 90% employer-paid medical, dental, and vision coverage
• 401(k) retirement plan
• 10 PTO days to start, 15 after year one, plus 10 paid holidays
• Our client-facing teams are the core of how people experience what we do — and we invest heavily in people who show up, perform, and genuinely care about the clients they serve.