Head of Project Management (Remote)

Position Title: Project Manager

Department: Delivery Engineering

Job Type: Full-time

Location:US Remote

Overview: As a One Inc Project Manager in our Delivery organization, you will be client facing and the driving force behind project success, taking ownership of every aspect from initiation to completion of client implementations. You will be responsible for translating objectives into actionable plans, coordinating internal teams, and collaborating closely with customers to ensure project outcomes align with their expectations. Your role will be pivotal in achieving project goals efficiently and effectively. You are ultimately responsible for customer success and should be seen by the customer and implementation partner as a product expert and trusted advisor.

Build strong trustful relationships with prospects, customers, and implementation partners

Build realistic implementation estimates

Assist with implementation proposal, creation, and delivery

Travel to the customer site or to sales prospects as needed

Mentor the customer and our partners in One Inc implementation methodologies

Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility

Coordinate internal resources and third parties/vendors for the flawless execution of projects

Oversees the execution all aspects of the project implementation, which may include: project scope, project schedule, and project costs using appropriate verification techniques

Set and stick to realistic expectations to ensure that all projects are delivered on-time, within scope and within budget

Measure project performance and project status using appropriate tools and techniques

Effectively report and escalate issues to management

Create and maintain comprehensive project documentation

Willingness to travel up to 25% of the time to customer and other locations in the United States.

Extensive project management experience implementing InsurTech SaaS solutions, primarily in the Property & Casualty (P&C) space

Solid technical background with understanding and/or hands-on experience in software development and web technologies

Skilled at identifying project interdependencies and complexities, and mobilizing appropriate resources to maximize productivity, manage risk, and minimize variance during execution

Bonus Skills (But not Required):

Agile SCRUM methodology experience

Background in Insurance Software

Bachelor’s Degree in Business, Computer Science, MIS or equivalent experience is preferred

At least five years’ experience leading high-performance teams and/or implementation projects for Enterprise Packaged Software

Action Oriented, Growth Mindset, Positive Outlook, Problem Solver, Self-starter, Demonstrates Ethical Behavior, Strong Drive, Team Player, Supportive & Adaptable to Change, Exudes a commitment to Personal & Professional Development

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Standard indoor office setting; exposure to computer screens.

Sufficient mobility to work in an office setting; operate office equipment including use of a computer keyboard, mouse, scanner and other tools as needed.

vision sufficient to read computer screens and printed documents.

Ability to hear in the normal audio range with or without corrections.

The One Inc Insurance Payments Network seamlessly integrates multi-channel digital communications withinboundpaymentprocessing andoutbounddisbursement, delivering a frictionless experience for both premiums and claim payments. With over$120billionin annual payments volume, we are proud to serve more than 300 insurance carriers, helping them honor their commitments instantly and securely.

Headquarteredin Folsom, CA, One Inc offers competitive salaries, comprehensive benefits—including medical, dental, and vision insurance—a 401(k) plan, and a strong commitment to work-life balance.