Head of Product, Healthcare

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.
We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.
Position Summary: The Director, Product is a high-impact leadership role responsible for the performance, compliance, and strategic evolution of our multi-brand insurance portfolio. Operating at the intersection of Portfolio Analytics, State Regulation, and Brand Strategy, you will ensure our products—distributed through DTC, B2B, and B2B2C channels—are optimized for both profitability and market competitiveness.
You will oversee the “product chassis” for iconic brands like ASPCA and SPOT, leveraging deep data insights to drive state-level filings, rate adequacy, and brand-specific feature enhancements. it’s about managing the living health of a complex insurance ecosystem.
Data-Driven Portfolio Analytics
Performance Monitoring: Architect and lead the “Portfolio Health” function, utilizing advanced analytics to monitor Loss Ratios, Retention, and New Business Trends at the brand, state, and cohort levels.
Opportunity Identification: Use data to identify “pockets of opportunity”—states or brands where product tweaks, rate adjustments, or coverage changes can drive outsized growth or correct adverse loss trends.
Segmentation Strategy: Analyze the differing risk profiles and consumer behaviors of our various distribution channels to ensure product-market fit.
Multi-Brand & Channel Optimization
Brand Customization: Manage the delicate balance between a standardized operational core and the unique requirements of brand partners (e.g., Optimize products for the specific friction points and conversion drivers of DTC, B2B, and B2B2C (partnership) channels.
Cross-Functional Leadership & Partnership
Actuarial & Pricing: Partner closely with Actuaries to translate technical pricing indications into filed rate structures that align with brand goals.
Operations & Tech: Work with IT and Claims leadership to ensure that state-specific rules and brand nuances are seamlessly implemented in the policy administration system.
Proactive rate management and risk segmentation based on portfolio analytics.
Faster speed-to-market for new brands and state-level expansions.
Customer Value
Brand-specific coverage tiers that drive higher conversion and policy stickiness.
Regulatory Compliance Score

Basic Requirements: Experience: 10+ years in P&C Insurance Product Management or Actuarial roles, with a proven track record in highly regulated lines.
You should be comfortable moving between high-level P&L strategy and granular data sets (SQL, Tableau, or Snowflake experience preferred).
A “bridge-builder” who can unify Actuarial, Marketing, and Legal teams around a common product vision.
Multi-Brand Savvy: Experience managing “White Label” or affinity partner products where brand equity is a core component of the value proposition.
Bachelor’s degree in a quantitative or business field; MBA, CPCU
This position is eligible for an annual bonus. Comprehensive full medical, dental and vision Insurance

Basic Life Insurance at no cost to the employee

Company paid short-term and long-term disability

Health Savings Account (HSA)

Flexible Spending Accounts (FSA)

Retirement savings plan

Personal Paid Time Off

Paid holidays and company-wide Wellness Day off

Pet friendly office environment

On the job training and skills development

Employee Assistance Program (EAP)

Please note that phone and video interviews or screenings may be recorded and transcribed using interview technology to support our recruitment process.
If you provide a mobile phone number, you may receive job-related communications via text message. Message and data rates may apply.