Nurse-LPN Telehealth, Remote

High School Diploma/G.7.25 / hourly
Work Schedule and Shift Requirements
Position Title: Telehealth Nurse
Work Location: Remote
Work Schedule: Monday - Friday; Shifts 10:30a-7p EST or 11:30a-8p EST (flexibility possible)
Remote
To provide service to patients, caregivers, healthcare providers and their staff in support of prescription and specialty drugs through inbound and outbound telephonic interactions relative to program and regulatory requirements inclusive of the coordination of services such as: testing, monitoring and counseling follow up. The Tele-Health Nurse provides service and support to defined stakeholder populations through the use of telecommunications in accordance with the Nurse Practice Act and licensure guidelines.
Provide telephonic and electronic service and support of stakeholders, utilizing experience in Behavior Modification and Motivational Interviewing to help achieve and sustain medication adherence through telephonic outreach.
Coordinate the collection of patient specific clinical data required to support adherence to regulatory program requirements and therapy protocols
Demonstrate understanding of and compliance with regulatory and specific service line and program requirements
Utilize clinical knowledge and defined processes to identify stakeholder needs, risks and safety concerns, ensuring timely escalation and reporting
Follow up with physicians and patients for purpose of compliance and persistency in reference to program protocols
Education/Training:
Vocational or technical training is required.
Registered or Licensed Practical Nurse licensure is required.
Two or more years of experience working for a healthcare company, a physician's office or in a laboratory environment.

Reading, writing, arithmetic, medical terminology, good communication skills, read and interpret documents such as safety rules and procedure manuals, PC and word-processing skills, and working knowledge of the company products.

Ability to express ideas clearly in both written and oral communications, read and interpret documents such as safety rules, procedure manuals, and work instructions, resolve problems independently, and speak effectively and professionally to patients, caregivers, and internal/external stakeholders of the organization.
Strong computer skills required, data entry, proficiency with Microsoft Suite software, basic keyboarding skills.
Strong attention to detail to work, accuracy in data collection/note documentation, ability to navigate multiple online platforms and programs synchronously, and comply with competing regulatory requirements.
Adaptable and excited about change which positively impacts the patient experience, adherence to therapy, and goals.
Ability to accommodate a fast-paced environment, changing needs within health care.
Knowledge to identify Adverse Events and Product Complaints.
Remote - WFH
Must have reliable high-speed internet capable of supporting multiple online platform resource access including VOIP calls and video conferencing
Finger dexterity to operate office equipment required.
Payrate range dependent on LPN, RN or Bilingual status.
Telehealth experience preferred.
Work from home policy - high level overview this is a call center environment- a dedicated workspace to be HIPAA compliant and childcare is required.
SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of r ace, r eligion, color, s ex, national origin, age, s exual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Full time
Veteran Preference
On-site