Head of Project Management

Project Manager - Operational Excellence
Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes. Indiana University Health is seeking individuals who embody these values to join our Operational Excellence team in the role of Project Manager - Operational Excellence .
The Project Manager - Operational Excellence supports initiatives that advance quality, efficiency, and patient-centered care across the health system, partnering with clinical and operational leaders to plan, execute, and sustain improvement projects that strengthen organizational performance. The Project Manager applies structured project management and change leadership to deliver measurable, lasting results, developing project charters, timelines, communication plans, and performance metrics aligned with system priorities. By facilitating cross-functional workgroups, the Project Manager ensures timely progress, risk mitigation, and alignment with operational goals while monitoring project milestones and preparing status updates for leadership, steering committees, and stakeholders. Additionally, the Project Manager leverages an awareness of Lean, Six Sigma, and continuous improvement tools to analyze workflows, identify root causes, and design optimized processes, while simultaneously developing change management plans that support adoption, readiness, and long-term sustainability. Finally, the Project Manager - Operational Excellence creates training materials, communication assets, and stakeholder updates that support project success, collaborating closely with analytics teams to define KPIs, dashboards, and reporting structures.
Bachelor's Degree in healthcare administration, business, engineering, or a related field is required.
Requires experience in project management, performance improvement, or healthcare operations.
Requires a demonstrated ability to lead cross-functional teams and manage multiple priorities.
Requires proficiency with project management tools and data visualization platforms.
Requires the ability to lead at least 3 projects simultaneously.
Lean Six Sigma Green Belt or equivalent improvement certification is preferred.
Experience in hospital operations, ambulatory care, or health system performance improvement is preferred.
PMP, CAPM, or similar project management certification is preferred.
Familiarity with regulatory standards, quality frameworks, and patient safety principles is preferred.

Project Management - Develops solutions with sound methodologies, guidelines, and best practices; makes decisions and solves problems within project plan parameters. Business Acumen - Exhibits working knowledge of the department and function and how it is structured. Structures work to align with the goals and operations of department and function.
Produces on time, high-quality work deliverables. Able to apply basic project management principles, and ensure standard of work is in place and reflects leading best practices.
Leadership - Takes the initiative to proactively resolve issues, address concerns, identify potential risks, and improve overall processes and outcomes. As one of Indiana's largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation's healthiest states.
The system's programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana.
Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status.