Head of Project Services

Environmental Service Systems Custodial Project Manager
Join Environmental Service Systems! We're committed to delivering exceptional cleaning, landscaping, and restoration services for commercial facilities. Be part of a welcoming and collaborative team where innovation meets excellence. We offer steady, reliable work in janitorial management, full-time and part-time janitorial roles, maintenance, landscaping, and metal restoration. Environmental Service Systems, LLC is hiring a Custodial Project Manager. The Custodial Project Manager provides direct oversight to hourly employees. The Custodial Project Manager ensures that standards are being met, locations are fully staffed and continually works to develop the employees that report to them. Through evaluation of sites, and excellent communication skills, the Custodial Project Manager ensures customer satisfaction on every level.
Recruit and hire employees to assure accounts are properly staffed according to contract specifications.
Determine work procedures and prepare schedules while ensuring the account stays within the given labor budget
Conduct new hire orientation, safety training, job training, etc. to assure hourly employees can perform tasks in an efficient and safe manner
Prepare and review all required paperwork such as time sheets, accident reports, new hire paperwork, employee training records, work orders, equipment and supply orders, etc.
Create an open line of communication by assisting in employee relations problems, and coaching and counseling employees to empower success
Establish relationships with customers by visiting accounts on a regular basis to ensure the highest quality of service
Resolve problems and complaints in a timely manner to maintain the highest customer satisfaction possible
Document customer contacts and concerns on an on-going basis, and assist with follow through to ensure issues are resolved
Monitor assigned accounts for work order opportunities and additional work that can be added to the contract
High school diploma or equivalent
Minimum of two (2) years of management experience in a service-related industry
ability to speak, read, and write fluently in English
Excellent customer service skills; Bilingual; ability to speak, read, and write in Spanish, French, or other languages
Familiarity with custodial practices and commercial cleaning standards
Knowledge of floor care techniques including buffing and waxing
Experience in industrial cleaning or facilities maintenance
Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
Eight paid holidays annually, five sick days, and four personal days
Environmental Service Systems, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department.