Head of Products - Remote

Note: By applying to this position your application is automatically submitted to the following locations: Remote: US, US

We are motivated by our mission - to make learning limitless- and connected by our shared passion to deliver world-class higher education at scale. As the parent company of edX, a leading online learning platform, 2U powers thousands of higher education offerings - from free courses to full degrees. Together with our college, university, and corporate partners, we are helping accelerate careers and transform lives.

2U is searching for a Product Manager to own the learner retention and engagement experience for the edX Marketplace — a role that sits at the heart of edX's emergent Subscriptions offering, and deepens its position as the premier destination for ongoing professional learning.

The real value of an edX Subscription — for the learner and for the business — is created through continued engagement: returning to learn, discovering new programs, deepening a subscription relationship, and building the kind of loyalty that drives long-term retention and revenue. You will own the product roadmap for Subscriber retention and engagement across the edX platform — including the learner dashboard and account management experience, personalized recommendations and re‑engagement surfaces, subscription engagement features, and cross‑platform lifecycle touchpoints. You will work in close partnership with the lifecycle marketing team to ensure that on‑site product experiences and off‑site marketing communications are coordinated, coherent, and effective at keeping learners active and subscribed.

Own the edX.org learner retention and engagement product roadmap — including the learner dashboard, account management, subscription engagement features, and personalized re‑engagement surfaces.

Partner with the lifecycle marketing team to align on‑site product experiences with off‑site email, push, and multi‑channel lifecycle communications — ensuring a coherent, coordinated learner journey across all touchpoints.

Use learner feedback, behavioral data, and market research to identify friction points and opportunities in the post‑enrollment experience; Define engineering backlog, technical requirements, and product features; lead cross‑functional teams of engineering, data science, and UX to deliver results.

PM Subscriptions Growth to ensure retention and engagement strategies are aligned with the overall subscription product roadmap and commercial model.

adjust course based on data and experimentation results.

2-5 years of product management experience or related field.

Experience building and owning a product roadmap

Structured and data‑driven thinking with a strong bias to action

Strong empathy and intuition for our learners and customers

Experience with agile software development

Other Attributes That Will Help You In This Role:

Background in marketplace, edtech, or consumer mobile/web products.

Experience with A/B testing and product analytics platforms such as Amplitude, Mixpanel, or similar.

Familiarity with CRM and marketing automation platforms and how they connect to on‑site product experiences.

While this position is open to remote candidates across the U.we will prioritize those who live in the Washington‑Baltimore metropolitan area and who are available to come into our Headquarters in Arlington, VA two days a week.

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. Full‑time, U.Medical, dental, and vision coverage

Life insurance, disability, and 401(k) employer match

Free snacks and drinks in‑office

Generous paid holidays and leave policies, including unlimited PTO

Additional time off benefits include: volunteer days, parental leave, and a company‑wide winter break

The anticipated base salary range for this role is ($124,100 - 144,00), with potential bonus eligibility. 2U Diversity and Inclusion Statement
At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. 2U partners with the world’s top universities and companies to develop and deliver education programs that accelerate careers and transform lives. Through partnerships with the world’s leading colleges, universities, and companies, 2U delivers thousands of online programs to millions of learners worldwide on edX, its global learning platform. From executive education and professional credentialing to master’s degree programs and free, open courses, 2U transforms how top institutions deliver workforce‑aligned online education, enabling professionals to advance without pausing their careers. 2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.

#J-18808-Ljbffr 3 Media Web Solutions, Inc