Parts Counter Person Needed Immediately

Parts Runner
Consolidated Truck Parts & Service specializes in bumper-to-bumper light, medium and heavy-duty truck and equipment repair. We provide Service Done Right to get our clients back on the road and making money as soon as possible. We exist to improve the lives of everyone with whom we come in contact by living out our core values.
Customer Focused: We are prepared to take excellent care of our internal and external customers.
We help each other.
Pick up and deliver parts
Customer relations
Communication with customers
The Parts Runner reports directly to the Parts Manager.
Follow the Customer Communication Process to ensure excellent service to our customers.
Always perform the job with a safety mindset in accordance with all applicable standards, policies and regulatory guidelines (i.e., OSHA standards, company safety policies) to promote a safe working environment.
Never use your phone while driving and/or operating equipment and eliminate any other unnecessary distractions.
When you are running errands do not waste time but be accountable by spending your time on the road in the best interest of our customers.
Bring new ideas on ways we can be a better place for our customers to partner with and our employees to work.
Keep up to date on all safety operating guidelines for the equipment you operate.
Customer Focused
Double check the parts and quantities to ensure the proper parts and quantity are being delivered to the correct customer.
When picking up or delivering parts take the most expedient route and do not make any unnecessary stops to take care of our customer in the most efficient manner.
Answer the phone with the Consolidated greeting and positive attitude. Before you leave to pick up or deliver parts ask co-workers if there are any other pickups/deliveries or errands you can run for anyone.
Keep our customers' needs and expectations at the top of your mind, and coordinate needs and expectations to the applicable employees.
Report to management any feedback or information you hear from a customer or vendor in order for the team to best take care of our customers.
Performance standards:
Conduct pickups and deliveries on time and to the correct customer or vendor.
High School Diploma or GED preferred.
Ability to follow directions, read and interpret documents and comprehend instructions.
Ability to effectively present information and our company to customers, vendors, employees, and outside contacts.
Knowledge of safety rules, hazards and application of accident prevention measures.