Loan Processor (Banking)

Ent Credit Union and Wings Credit Union are joining forces in January 2026. This merger means more opportunities, expanded resources, and a shared commitment to delivering exceptional member service. Together, we become more - empowering members, communities, and teams through a bold, unified future. Both organizations bring a strong legacy of member satisfaction, operational excellence, financial stability, and community impact. Recognized locally and nationally as best-in-class financial institutions and employers of choice, each is known for its commitment to financial well-being and philanthropic leadership. Join us during this transformative time and be part of shaping the future of banking!

To learn more about the merger, click here.

Overview
Job Description

This position is fully responsible for the attainment of all Direct Consumer Loan production goals as well as working as part of a global group towards the highest levels of member satisfaction and attainment of other KPI goals. Consumer loans will be originated, and loan closings will be facilitated/funded by members of the lending sales team via our center network, lending center, web, video calls, or other delivery methods. All members of the lending sales team will be charged with helping existing members, and potential members maximize the benefits of their Ent relationship. This will be accomplished through 1. A consultative sale/service approach that helps members realize the value of product and service offerings here at Ent; whether they be consumer loan related or otherwise, 2. Through account management and business development endeavors that will include both internal and outbound pursuits. 3. By utilizing their expertise, training and experience to help members in a productive financial counseling capacity (help members make the best use of their money) at all levels of the consumer lending process, including delivering denial loan decisions.

Essential Functions

Interview applicants about financial history and future financial goals while submitting loan applications. Provide a channel where members can receive the highest level of expertise and guidance through their loan process to accomplish their financial goals.

Internal and External Business Development and Account Retention/Management. Control loan runoff and increase interest/fee income.

Reporting and tracking. Help identify trends that can be addressed to improve service and productivity.

Supporting Education and Service Teams. Provide means to reach service level agreements.

Self Development in the areas of personal/consumer finance and sales. Improve effectiveness and profitability.

Bank Secrecy Act: Remains cognizant of and adheres to Ent policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Qualifications
Minimum Formal Qualifications for this Position

High School Diploma/G.E.D. or equivalent.

2+ years' experience in a financial services institution to include. Required.

6+ months experience with Consumer or Mortgage Loan Origination. Required.

1+ years' experience as an Ent MSR-LC. Preferred.

Technical or Specialized Knowledge/Skills:

Knowledge of Credit Reporting/Scoring.

Knowledge of Personal Finance - auto buying, real estate lending, current affairs related to consumer Finance.

Knowledge of Lending Regulations related to consumer lending.

Strong critical thinking / analytical.

Exceptional verbal and written communication skills.

Capacity to learn and execute new sales skills.

Typing skills - 30 words per minute or more.

10 Key by touch.

Proficient with the Microsoft Office suite (Word, Excel, Outlook) and Lending Software.

Certifications

None

Additional information
The pay range for this position is: $23.36 to $25.82 per Hour (S12)

Compensation
Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications, and internal pay equity.

This position is eligible for a monthly incentive plan.

Benefits

Generous 401(k) match

401k Discretionary Profit Sharing

Health Insurance

Vision Insurance

Life Insurance

Short Term and Long Term Disability

Health Savings Account with company contribution

Employee Assistance Program

Paid Vacation, Sick, Floating Holidays and Volunteer Time Off

Paid Holidays

Tuition Reimbursement

We anticipate this position to close on 03/16/2026. Please submit your application at your earliest convenience to be considered.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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