Service Person I (Utilities)

Job Type: Contract
Workplace Type: Remote, but must live in Florida, Minnesota, or Texas
Compensation: $1,700/mo plus potential for bonuses
Schedule: 8-hour shifts between 7:00am-8:00pm CT, 5 days a week including 1 weekend day with occasional weekend off (must be able to work holidays as needed)

Phoenix Loss Control (PLC) is aUS-based business servicesproviderin the cable, telecom, and utilities sector. PLC’s core service is outside plant damage investigation, recovery, and prevention. Across the US and parts of Canada, we help our clients recover the costs of third-partydamageto their infrastructure, such asunderground fiber optic or gas lines. PLC currently employs over 140people, servicing some of the largest cableandtelecomsoperators(e.g., Comcast,Spectrum,AT&T, and Google). PLC is currently aggressively expanding its business and looking for talented and energetic people to bring onboard to help drive growth.
We are seeking a motivated candidate who will serve as the first point of contact and communication for incoming calls.

Input information gathered in computer to generate a claim
Understand how to use a computer and certain operating systems (Excel, Word, PDF files, etc.) Smart phone -OR- direct connection via headset for computer to answer calls (direct connection on computer cannot be done via Chromebook)
Computer with high-speed internet access, ability to collect information on reported cases, and to interact with our claims system and other databases and portals
Previous Dispatch or call Center Experience is a plus