Courier Driver immediate hire

Courier Route Driver Floater
SPS Global is seeking a dependable and service-oriented Route Driver/Courier Floater to support on-site client operations in Santa Clara, California. This role is responsible for safe, accurate, and timely delivery of mail and parcels across campus locations while maintaining strict chain-of-custody standards and operational excellence.
In addition to courier responsibilities, this role provides flexible support to front- and back-office functions to ensure seamless service delivery.
The Route Driver/Courier Floater provides exceptional courier services by receiving dispatch instructions, retrieving mail and parcels from designated offices, and delivering items safely and efficiently.
This role also serves as a cross-trained team member who may provide backup coverage for office services operations as needed to maintain continuity of service.
Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership
Courier & Route Operations

Travel a predefined courier route via company vehicle to deliver mail and parcels
Perform scheduled pick-ups and deliveries by accurately following maps and written instructions
Support chain-of-custody requirements in accordance with operating procedures
Respond to client requests accurately and ensure timely order fulfillment
Maintain vehicle condition through routine servicing (oil changes, tire rotation, fluid checks, refueling)
Ensure vehicle cleanliness and readiness for daily operation
Operational & Client Service Excellence

Deliver 5-star customer service in all forms of communication
Follow Operational Service Excellence performance standards
Build professional relationships with customers and internal teams
Determine when additional support is required for complex requests
Proactively seek additional work during downtime
Cross-Functional Office Support

Provide front- or back-office coverage as needed
Assist with shipping and receiving procedures
Validate packing slips for accuracy of incoming and outgoing materials
Train backup personnel and provide guidance on policies and procedures
High School Diploma or equivalent
Current state-issued driver's license with a clean driving record
Basic computer proficiency and ability to learn required systems
Professional appearance and adherence to company policies
2+ years of related work experience

• Working knowledge of MFD equipment
• Experience with shipping and receiving procedures
• Familiarity with validating packing slips and handling materials accurately

Strong customer service orientation
Manual dexterity for operating office machinery
Travel: Local travel required
Career Growth: Opportunities to expand skills across courier and office services operations.
A culture that supports professional growth and service excellence.
Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identity Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k with matching, Entertainment Discounts, and Paid Time Off.
SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.
We accept applications for an expected minimum of 5 days from the date it is posted. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation.
SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.
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