Head of Programme Management

The Program Director provides leadership and management for the THPP Non-Minor Dependent (NMD) and THP-Plus programs in Riverside and San Bernardino. This role leads program supervisors and staff, manages program budgets and housing, and is accountable for licensing and contract compliance, occupancy, and quality outcomes for transition-age youth. The Director also grows program capacity, actively pursues new funding and expansion opportunities, and builds strong county and community partnerships.Leadership and Staff DevelopmentLead, supervise, and support the program supervisor, case manager, housing specialist, and intake worker to ensure correct procedures are followed and youth receive quality, goal-oriented placements.Provide or assist in providing initial training for new social workers, and plan ongoing training for all social workers.Conduct performance evaluations and coach supervised staff.Mediate conflicts between staff, treatment providers, and/or community members.Organize office and program procedures for an efficient operation and a positive, respectful work environment.Fiscal Management and OccupancyManage the RIV/SB program budgets and review monthly staff expenditure reports, monitoring spending against budget.Manage housing inventory, including landlord relationships, leases, renewals, and closures, in partnership with Fiscal.Lead State Licensing inspections, direct necessary changes, and implement plans of correction.Oversee the quality assurance process for RIV/SB, including quarterly CQI audits, and make sure Plans of Correction and Action Plans are completed on time.On a random basis, review client files, attend trainings, attend intake and treatment reviews, and visit apartments and houses to ensure licensing and agency compliance and that units are safe and well maintained.Direct staff to maintain complete client files in the web-based records system.Review reports and documentation to ensure each youth has specific, measurable, and appropriate goals.Work directly with county and probation liaisons; Prepare weekly, monthly and quarterly reports and track program outcomes (occupancy, youth outcomes, and contract deliverables).Program ServicesOversee the training program for THPP-NMD and THP-Plus youth.Provide direction on crisis management, special incidents, and sensitive personnel or client issues; Actively identify and pursue new funding opportunities, such as grants and county contracts, to expand programs.Build relationships with community partners and referral sources to increase the agency's visibility and support program growth.OtherAttend meetings as needed for the operation of the programs, as directed by the Chief Operations Officer.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Frequently required to reach with hands and arms, and to perform computer work.Regular travel between Riverside and San Bernardino County sites is required.Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.The employee is occasionally exposed to outside weather conditions, such as extreme heat, during site visits.RequiredMaster's degree approved under California Department of Social Services Community Care Licensing (CCL) regulations, and four years of full-time social work or casework experience in family or child welfare services or in a licensed foster family or adoption agency or related field.At least five years of management experience, including three or more years supervising supervisors or managers, overseeing program teams, and working directly with senior and executive leadership.Experience developing and managing program budgets.Knowledge of the laws and regulations that apply to the population served and the programs provided, with the ability to lead staff and manage personnel and program issues.Fingerprint and Child Abuse Central Index clearances from the Department of Justice and FBI.Must meet all CCL requirements for employees of a licensed community care facility.Experience with transition-age youth, supportive housing, or Homekey-funded programs.Experience managing county and state contracts.Bilingual English/Spanish.Financial management: make sound decisions using budget and occupancy data.Compliance: understands licensing and contract requirements and acts on them.Communication and partnership: builds strong relationships with staff, youth, counties, and the community.

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