Hotel Head Of Housekeeping

Housekeeping Supervisor San Antonio, TX Who We Are
Based in San Antonio, Texas, Zachry Hotels is a proven leader in the development, management and ownership of hospitality assets. At Zachry Hotels, we are passionate about hospitality and surround ourselves with team members who share that same passion. Our tenure in the hospitality and hotel industry has provided us the knowledge and key relationships for success in hotel management, operation, and development. We take care of our clients, business partners and each other as family, within a culture of service and accountability, where we do the right thing because it is the right thing to do.
The Housekeeping Supervisor oversees housekeeping staff to ensure guest rooms, suites, and public areas consistently meet the hotel's standards of cleanliness and presentation. This role is responsible for training, supervising, and conducting regular inspections to uphold quality and guest satisfaction.
Room & Public Area Inspections

Visually inspect VIP rooms, guest rooms, hallways, and corridors for cleanliness, appearance, and adherence to hotel standards.
Prepare work orders for carpet cleaning and document room or hotel discrepancies.
Team Leadership & Training

Train, monitor, and evaluate the performance of room attendants and house attendants.
Provide clear organization, instruction, communication, counseling, and guidance while reinforcing company quality standards.
Prepare and submit performance reports for all team members in assigned areas.
Ensure all assigned tasks are completed within the shift.
Maintain clean, neat, and properly stocked carts and linen/supply closets according to departmental guidelines.
Inventory & Quality Control

Perform inventories of furniture, fixtures, equipment, and supplies.
Ensure VIP rooms are fully stocked with appropriate amenities.
Report maintenance deficiencies such as plumbing issues, lighting concerns, broken mirrors, windows, or other damages via work orders.
Guest Service & Operational Support

Respond to guest questions and provide assistance, directions, and information as needed.
Cooperate with other departments to ensure smooth operation and high guest satisfaction.
Perform additional duties as assigned by housekeeping management.
reach, bend, stoop, stand, walk, climb stairs, and push/pull heavy equipment.
Ability to provide clear direction and support to guests and team members.
Hearing and visual ability to detect emergency situations or safety hazards.
Knowledge of cleaning chemicals, cleaning agents, and housekeeping equipment.
Ability to exercise sound judgment and provide performance oversight to team members.
High School Diploma or equivalent required.
Bilingual in Spanish preferred.
Three years prior Housekeeping supervisory experience preferred.
Zachry Hotels offers an industry leading benefits package for our employees and their families.

• Medical, Dental, Vision and Life Insurance
• 401K, Paid Leave and Bonus Program
• Company-paid short-term and long-term disability insurance
• Employee assistance program
• Tuition Reimbursement
• All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

?Notice to Staffing Agencies
Zachry Hotels (Zachry) will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Zachry, including unsolicited resumes sent to a Zachry mailing address or email address, directly to Zachry employees, or to Zachry's resume database will be considered Zachry property. Agencies must obtain advance written approval from Zachry's recruiting function to submit resumes, and then only in conjunction with a valid, fully executed contract for service and in response to a specific job opening. Go to TalentReef to see your application Position Information Company: Housekeeping Supervisor
Housekeeping