Field Service Engineering

Field Service Engineer
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Beckman Coulter Diagnostics, one of Danaher's 15+ operating companies, our work saves lives—and we're all united by a shared commitment to innovate for tangible impact.
And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.
The Field Service Engineer for Beckman Coulter Diagnostics is responsible for supporting the needs of our client, which directly impacts patient health and overall well-being.
This position is part of the Service Organization located in the Oklahoma City area and will be fully remote. You will be a part of the Field Service Team and report to the District Manager and be responsible for troubleshooting, installation, preventative maintenance, and service repair needs on Beckman Coulter equipment. If you thrive in a fast-paced role and want to work to build a world-class service organization—read on.
Working independently, handle troubleshooting, installation, preventative maintenance, and service repair needs of Beckman Coulter equipment, including providing excellent and efficient service to Beckman Coulter's customers, along with technical training on products.
Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times. Utilize business systems such as OBI, Salesforce, and SharePoint for Service Call Planning and advancing team goals.
Engage with internal and external stakeholders, understanding and meeting their requirements, while also helping train newer Field Service Engineers.
1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation

Travel, Motor Vehicle Record & Physical/Environment Requirements:

Ability to travel – 30- 50 % travel, overnight, within territory or locations in the Oklahoma City metro, Tulsa, OK, Western Arkansas, and surrounding areas.
Ability to lift, move or carry equipment, lower and carry up to 50 lbs. unassisted (tools, replacement parts, consumables etc.). Candidates must also be able to reach at, above and below shoulder level, flex/extend neck, have good hand, and finger dexterity.
2+ years' experience of advanced troubleshooting, installation, validation, preventative maintenance, modifications and/or service repair.

• Experience developing positive business relationships with both internal and external stakeholders, leading to increased customer satisfaction, and supporting long-term retention
• A technical college major such as biomed, engineering, or a related field

We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. The hourly range for this role is $33.00 to $37.50. This job is also eligible for bonus/incentive pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.